WDW Bus Driver Assaulted by Guest

[IloveDisney71]

Unbelievable

[plutosnana]

Wow! The camera crew sounds crazy! And the guy, who's totally mad, is double crazy!

[Tekneek]

The funny thing is, if he had just waited for the next bus, I'm sure he would have gotten to his destination quicker than he did!

That applies to so much. If people were calm and patient, they would often be much further along. Instead, many people seem to always be in a hurry (and very inefficient about it in the process - I suspect many of us have seen the drivers who race to red lights, using more fuel and wearing out their vehicles at a faster rate than the rest of us).

Take a breath and think of the bigger picture.

[Tekneek]

I'm a bit surprised that no other guests tried to help the driver, though. I mean, I understand not wanting to get involved, but that struggle went on a bit too long, I think. What happened to trying to help others out? This guy could have been taken down by any of the several people milling about on the ground outside the bus door...

I've been thinking about that myself. You have to consider the risk, I suppose. Some people just don't want to get involved in "somebody else's business." Others may have been trying to figure out if it is worth it. If I intervene to help out the driver and get a beat down from crazy guy, who has my back? Will Disney pick up the tab, or will I get hung out to dry paying my own way and maybe even get some criminal charges of my own in the process? It is more complicated than it may seem. Had it seemed like a life or death situation, people would have surely intervened, because that changes the game significantly.

[fielin]

This is just a regular nutcase, he could have been white, american, french or anything really.

On Youtube, I've read a lot of racist comments, and some that clearly stated that they WOULD have entered a fight with this guy. Well I, for one, think that the correct reaction is the one the driver had.

Stay neutral, don't get into a fight. Keep your cool.

Yes, I hope he has been arrested and will get a proper punishment for what he did. But, really, this could have happened to a lot of people, including some who are on this board, given the correct context.

This is just a regular guy, having a bad day, and blowing a fuse. Let's not draw any other conclusion there.

[Dznygrl79]

What surprises me the most is how long it took for security to actually reach the incident. I do think the driver was fine and because the passenger caused a physical threat to him the driver could have used more force, I would have. But less than a min. in you can hear people screaming for security and no one shows up for a while. They obviously did not check to see if it was recorded at all because you hear the teen saying over and over I am recording this. Its just sad that this occured at all.

[Granny Jill A]

Stepping off the bus while there are so many pasengers aboard would be completely irresponsible on the part of the driver (and WDW, if they did enact a policy such as that). A guest who gets physically confrontational with a DRIVER is capable of who knows what else...

I wasn't suggesting that the driver leave the bus and passengers and walk off, but the video showed the bus driver stepping off the bus and away from the irate man several times. Each time he stepped back on the bus, Angry Man started up again with getting in the driver's face. I was suggesting that perhaps a little distance between the driver and the man would help .

I think you answered the question as to why other passengers did not get involved. Who knows what else this person was capable of?

[#1donaldfan]

When you thrust your hands toward my throat, that's it, now I'm in survival mode and not concerned about lawsuits, right or wrong, I'm just trying to live at that point. Angry man is lucky the driver didn't feel overly threatened at that point, otherwise angry man would have been picking up his teeth, at least the ones he didn't swallow !!!!!!!!!!!!

[princessgirls]

Hate to hear of such BAD BEHAVIOR!!!

Poor bus driver. Poor poor man...

Julie

[Aurora]

Actually, I would hope that posting on youtube would deter things like this from happening. I kindof wish they would give out his name, address, etc. Hopefully he'll have to go through life being the stoonad who threw a baby at a bus driver.

As mentioned the entitlements need to stop, and if you need to embarrass people to have it happen, I'm cool with that.

[wdwfansince75]

This is just a regular nutcase, he could have been white, american, french or anything really.

Yes, I hope he has been arrested and will get a proper punishment for what he did. But, really, this could have happened to a lot of people, including some who are on this board, given the correct context.

This is just a regular guy, having a bad day, and blowing a fuse. Let's not draw any other conclusion there.

Sorry, but if you really think that regular guys can just have a bad day and blow a fuse....and attack the first person who confronts their bad behavior....I hope we are never there at the same time.
Choices have consequences...And this attrocious choice of how to handle a crowded bus should have appropriate consequences. If the man is a custodial parent, the safety of children in his custody needs to be considered. Violence is, unfortunately, rarely a one time thing. Usually, the first instance of abuse is private.

As for not getting involved, particularly when your own families are present, the first impulse is to consider their safety. Single acts of violence, within a crowd, all too often, escalate. The second blow is usually remembered more than the first.

Perhaps, with current technologies, a panic button for CM's for quicker response for security should be considered. The button could activate flashing lights, sound alarms, disable the bus, and alert security.

[Dznygrl79]

Perhaps, with current technologies, a panic button for CM's for quicker response for security should be considered. The button could activate flashing lights, sound alarms, disable the bus, and alert security.

I so agree this would be a great thing if its not already in use.
Its just sad that it has gotten to the point where someone who works at a place like Disney has to worry about this. I am not naive I have worked in multiple customer service jobs.I have had to remove people from stores its never pretty but this worker was attacked the guest should have been removed from the situation as soon as security arrived. He was a threat to the driver, his own family and other guests. He did not look serously injured I just hope the driver is okay.

[Imagineer1981]

It is my understanding Angry Man was told by the bus driver he had to fold up his stroller to board. By the time the family figured that out and got it done the bus had filled up. I could see someone getting very angry that because they were first in line and fixing a stroller they didn't get on the bus and had to wait another 10-20 minutes with kids and a baby, but to act the way he did is beyond comprehension and the fact that he threw his baby, makes him a complete idiot in my book and not fit to be a father.

[PopPhan]

Can we get speakers put up at all bus pick-up/drop-off locations that play a PSA loop with bus procedures?

You know, like

• "Please wait for all those who are getting off the bus to do so before attempting to enter the bus";
• "ECVs and Wheelchair visitors board first, IF the bus is not already loaded -- Max. 2 per bus";
• "All strollers MUST be emptied and collapsed before loading";
• etc.

Simple, matter-of-fact statements for anyone who has not been through this type of thing before.

[fielin]

Sorry, but if you really think that regular guys can just have a bad day and blow a fuse....and attack the first person who confronts their bad behavior....I hope we are never there at the same time.
Choices have consequences...And this attrocious choice of how to handle a crowded bus should have appropriate consequences. If the man is a custodial parent, the safety of children in his custody needs to be considered. Violence is, unfortunately, rarely a one time thing. Usually, the first instance of abuse is private.

The context of my message has been erased. I was answering a message where the writer was implying that the man's origins explained his behavior, and that the poster would have gotten violent with this man if he had been there.

I don't think it is acceptable to get violent in any context. I'm just saying that any poster on this board who implies he would have punched or kicked or harmed in any way this man actually proves my point : given the correct context, many people would blow a fuse and get violent.

Do I endorse it ? No. Not for him, not for anyone.
Do I excuse this guy ? No. Nor do I excuse anybody who gets violent in any situation that does not require it (and this situation has been resolved without resorting to being violent towards the guy).
Do I think he should be punished ? Yes, and I said it.

But I also think that we should not draw any conclusion as to what his life is, what kind of person he usually is, and what his family life looks like.

We should discuss the facts, and not what kind of guy we think he is.

Oh, and in the same manner, I find it unsettling that, in the first paragraph quoted in my message, you allow yourself to judge the kind of person I am based on the fact that I suggest he might not be a monster.

I'd find it nice if we could go on having a nice, civilized talk, without personal attacks.

[BluewaterBrad]

The context of my message has been erased. I was answering a message where the writer was implying that the man's origins explained his behavior, and that the poster would have gotten violent with this man if he had been there.

I don't think it is acceptable to get violent in any context. I'm just saying that any poster on this board who implies he would have punched or kicked or harmed in any way this man actually proves my point : given the correct context, many people would blow a fuse and get violent.

Do I endorse it ? No. Not for him, not for anyone.
Do I excuse this guy ? No. Nor do I excuse anybody who gets violent in any situation that does not require it (and this situation has been resolved without resorting to being violent towards the guy).
Do I think he should be punished ? Yes, and I said it.

But I also think that we should not draw any conclusion as to what his life is, what kind of person he usually is, and what his family life looks like.

We should discuss the facts, and not what kind of guy we think he is.

Oh, and in the same manner, I find it unsettling that, in the first paragraph quoted in my message, you allow yourself to judge the kind of person I am based on the fact that I suggest he might not be a monster.

I'd find it nice if we could go on having a nice, civilized talk, without personal attacks.

Sorry man. The guy is EXACTLY the kind of guy that I SAW he was!!! A violent, dangerous criminal. Also, here in the great state of Florida we have a "Stand Your Ground" law. Please read the Florida statute if you need to. Any force used to stop this person would be justifiable in any Florida courtroom. Also, when he threw his child at the driver it further demonstrated his beliefs and morals.

[fielin]

Also, here in the great state of Florida we have a "Stand Your Ground" law. Please read the Florida statute if you need to. Any force used to stop this person would be justifiable in any Florida courtroom. .

Except no force has been necessary to stop him, has it ? The driver has been exemplary in his reaction to the guy.

Imagine if someone had 'used any force necessary to stop him', it would have been pointless, wouldn't it ?

If somebody had broken his arm, harmed him in front of his wife and kid (and other kids, too !), what good would it have done, other than a lot of traumatized children, and adults ?

[BluewaterBrad]

Except no force has been necessary to stop him, has it ? The driver has been exemplary in his reaction to the guy.

Imagine if someone had 'used any force necessary to stop him', it would have been pointless, wouldn't it ?

If somebody had broken his arm, harmed him in front of his wife and kid (and other kids, too !), what good would it have done, other than a lot of traumatized children, and adults ?

You are ABSOLUTELY correct my friend!! Please believe me when I say that in any situation............cooler heads prevail.

[Ian]

MODERATOR ALERT

Let's get this thread back on track, please. The back-and-forth isn't particularly productive and often leads to hurt feelings.

Please confine comments directly to the topic at hand. Any off topic, inappropriate remarks or personal attacks will be deleted and the poster warned.

[LVT]

I have been the idiot intervening. The police were explicit about not doing that type of thing.
Even though it is a different state from mine, I would guess their response to be similar. Your
choice.