|
|
|
-
Oh yea. I've gotton everything from "circuts are busy" to "Your call cannot be completed" to "busy signal"
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
-
Please Support INTERCOT's Sponsors:
-
If we weren't taking our best friends (who have never been) and their 2 little princesses (4 & 6), I wouldn't even be stressing right now. I would still need ressies for the 40th birthday trip, but not CRT, BBB, and the Norway lunch.
Going on a DCL cruise is so much easier...only one restaurant to worry about getting into...the sublime Palo....
Bethie aka BethieTink
DVC Member 2006 - BCV
Upcoming - Oct 09 - 1 night at AKL, 7 night Eastern Carribean Cruise on the Magic, 3 nights at BCV
Last Trip - Jan 09 - MLK Weekend at WLV
-
Still no luck here with the phone....fast busy or your call did not go through. I really don't know why they didn't release month by month as someone else already mentioned when they decided to go back to 180 days. This is ridiculous.
-
CBR (Martinique Bldg 25): April 2006
CBR (Jamaica Bldg 45): October 2007
POR (Alligator Bayou 18): March/April 2010
POP: (70s, Building 6): September 2010
POP: (70s, Building 6): September 2011
POFQ: September 2013
POFQ: September 2015
-
You know what's funny? I called the reservation phone line about a month or so ago just to make sure I knew what I was doing before today regarding booking on-line. I spoke with a really nice lady and I referenced the Oct. 27th date and asked her if they were gearing up for it. She said "No - not really". Her comment was that they weren't expecting any onslaught because most people wouldn't know about the new 180 rule date.
Melinda
Trips:
Offsite - June 1997
WL - October 2008
POFQ - April/May 2010
RPH - Universal - May 7th-11th 2014
POFQ - Sept. 27-30, 2014 (just the two of us!)
Royal Pacific Hotel - Universal - June 27th - July 1st, 2015
POFQ - Sept 2017
-
nope. I just sent a scathing email to the powers that be about this whole mess. I also told them I don't want a standard letter of apology. I told them I want them to DO something.
Disney is not cheap and we all watch every penny we spend and to spend so much at Disney, we all deserve the best service. Today is clearly not an example of it.
Again, we all understand there can be difficulties in rolling out something new but something is clearly not working when no one can even get through on a phone and the online system doesn't work either. If one of the 2 were working, it would make things a little better but both....not acceptable.
I'm usually a go with the flow kind of person who doesn't obsess or stress about little things but my vacation is as important to us as xmas and right now I feel like Santa skipped our house.
At least I know I am not alone in my aggrevation.
in a few minutes I have to "give up" until I get home from work at 3:30. My job does not allow any personal calls and I can't use my cell.
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
-
just tried to call 2 other WDW numbers to get a human on the phone to tell me whats going on, those won't go thru either. I guess a lot of folks are not happy
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
-
How do you contact Disney regarding these concerns? I have stopped trying for a few minutes and will try back after 7am.
June 2003 Offsite Condo
June 2004 Caribbean Beach
June 2005 Honeymoon POFQ
January 2006 POP
August 2006 CBR Trip with the In-laws
September 2007 AKL
March 2009 & 2010 POFQ
November 2010 POFQ
November 2012 POR
November 2013 POFQ Family Reunion
January 2015 POR
January 2016 POFQ
-
Originally Posted by Gregandmel
You know what's funny? I called the reservation phone line about a month or so ago just to make sure I knew what I was doing before today regarding booking on-line. I spoke with a really nice lady and I referenced the Oct. 27th date and asked her if they were gearing up for it. She said "No - not really". Her comment was that they weren't expecting any onslaught because most people wouldn't know about the new 180 rule date.
Are they crazy??? Of course people know about it. Look how many people are on Intercot alone. They should have been better prepared .
Our trip is the week before Easter and I am really stressing as this is a very busy time. MJ said not to really worry as not one resort is full for my dates, but that still can be a lot of people. We are also going with my sister and her family for their first trip and there are certain reservations I REALLY REALLY want. This stinks!
Karyn
CBR (Martinique Bldg 25): April 2006
CBR (Jamaica Bldg 45): October 2007
POR (Alligator Bayou 18): March/April 2010
POP: (70s, Building 6): September 2010
POP: (70s, Building 6): September 2011
POFQ: September 2013
POFQ: September 2015
-
on the regular disney web site there is a link for "contact us".
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
-
Ok - I"m done for the morning. I"ve spent 2 hours and 10 minutes on the computer and I'm done for now. One less person trying to get through.
Melinda
Trips:
Offsite - June 1997
WL - October 2008
POFQ - April/May 2010
RPH - Universal - May 7th-11th 2014
POFQ - Sept. 27-30, 2014 (just the two of us!)
Royal Pacific Hotel - Universal - June 27th - July 1st, 2015
POFQ - Sept 2017
-
I know someone who got through and her wait time is an hour and 40 minutes to get a human on the phone. OK, I really want to dine at Le Cellier, but I'm not staying on hold (if I even get through) for an amount of time longer then it will take me to eat the meal.
I gotta go to work to earn that $$ for my trip.
Good luck everyone.
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
-
This has been a nightmare and a joke! Nothing available on internet site and phone line busy. I got through at one point on phone and when I told my daughter I was connected my voice activated an incorrect prompt and they ended my CALL!!!
Romans 11:33-36
1983, 1989 - Off Site
2003 - April ASMo
2004 - June POR
2005 - April POFQ
2010 - May POP and Dec CSR
2013 - March F&G POP
Weekend Trip Summer 2013 - Off Site
2015 - Sept- AKL/CBR
DEC - BC/WL
2017 - July - Disneyland & D23 Expo!
-
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
-
I got through
Surprisingly enough I got through and I was on the phone for about 5 minutes and got a wonder CSR. The whole phone conversation was 80 minutes. I never talk that long!!! The good part is that I got what I wanted.
Just be prepared, their system is going down at times too so try to make only 2 reservations at a time if it does go down when you get through.
I think she said they were double staffed today, but she had a wonderful attitude.
Good luck to everyone
Jamie
DVC Boardwalk '99
"Hang on to them hats and glasses, cause this here's the wildest ride in the wilderness!"
WDW 77 times
DL 1 (2002)
DLP 1(2008
DCL 2 (04, 06)
Trip to Europe with a stop at Disneyland Paris!
Last Trip: March 2010 at BLT (MK view)
Next Trip??? But I can't wait!
-
2 1/2 hours of my life I'll never get back. Thanks Disney.
-
I give up, for now. I read on another board that some restaurants (CRT ) aren't even loaded yet. Come on Disney, you knew you were doing this months ago!!! Is anyone else really ticked, right now??
This was not a very magical day so far.
Bethie aka BethieTink
DVC Member 2006 - BCV
Upcoming - Oct 09 - 1 night at AKL, 7 night Eastern Carribean Cruise on the Magic, 3 nights at BCV
Last Trip - Jan 09 - MLK Weekend at WLV
-
DITTO!! I've been trying since 5:59 a.m.!
Celeste
17 Visits to WDW as a child
POR - October 2001 - Honeymoon
ASMo - June 2007 - with our 3 children
ASMu - November 2008 -Thanksgiving trip
POR - February 13-20, 2010
POR - November 20-26, 2010
-
-
The MOST awesome lady that helped me with my ADRs yesterday said today was going to be a madhouse with busy phone lines and super slow website due to the 180 day ADRs beginning.
Contemporary Resort, 06/03
Pop Century Resort, 6/05 and 12/08
Disneyland's Paradise Pier, 10/06
Carribbean Beach Resort, 09/07
Coronado Springs Resort, 01/10
Wilderness Lodge, 6/14 - The Susie Angel Celebration
Pop Century Resort, 02/16 - Princess Half Marathon
Share This Thread On Social Media:
Share This Thread On Social Media:
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|
Share This Thread On Social Media: