Adding a day....major frustration!
We are heading to Poly CL Garden view room under the summer room only promotion. Our travel dates are 8/31-9/6. Online, Poly is showing availability of those same type of rooms, on 8/30, but not under my promo. I would like to add a night to the front of our travel dates. I have called 3 seperate times this morning and I am getting no where. One CM stated she could get me into Lagoon view the entire stay for $265 more with an extra night. I knew this was too good to be true. When I asked for a recap, her system suddenly FROZE! LOL. The next CM I got offered me the lagoon view for the entire stay for 1400 more...no thanks! I know its Sunday and a lot of CM's are inexperienced, but why is this so difficult to do? Even if I have to pay the higher rate for a night, that's fine, I would just prefer not to change rooms or have two reservations numbers. Is this an impossible quest I am on, or should I try back during the week.
Next time....I'm using Magical Journies. Ugh
Jen :)
CR-1981
offsite-1985
Marriott Grande Vista 2002
WL 2004
Poly 2005
CR Atrium Club 2006
Poly 2007
Beach Club CL, Grand Floridian 2008
Beach Club CL 2009
GF Royal Palm Club CL 2010
WL CL 2011
CR Presidential Suite 2012
BC Club Level 2012
Poly CL 2015
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