We are heading to Poly CL Garden view room under the summer room only promotion. Our travel dates are 8/31-9/6. Online, Poly is showing availability of those same type of rooms, on 8/30, but not under my promo. I would like to add a night to the front of our travel dates. I have called 3 seperate times this morning and I am getting no where. One CM stated she could get me into Lagoon view the entire stay for $265 more with an extra night. I knew this was too good to be true. When I asked for a recap, her system suddenly FROZE! LOL. The next CM I got offered me the lagoon view for the entire stay for 1400 more...no thanks! I know its Sunday and a lot of CM's are inexperienced, but why is this so difficult to do? Even if I have to pay the higher rate for a night, that's fine, I would just prefer not to change rooms or have two reservations numbers. Is this an impossible quest I am on, or should I try back during the week.
Next time....I'm using Magical Journies. Ugh