Our trip to the world in December was awesome and we had a great time except for WDW Transportation Department using contracted coach buses to supplement their equipment. Yes a coach bus is much more comfortable but being a person who uses an electric chair this was a big problem.

Now I have no issue and expect to wait my turn in line but three buses came and went before an accessible bus happened to arrive. Each bus cleared the line completely when they departed except for the three wheel chairs and four scooters the eventually lined up. I was lucky to be in front of the scooter line and waited just over of an hour to board a bus that could hold two ECV’S or chairs. To add to the wait was the bus exhaust of the loading coach blew right on the chair line.

I am lucky I drive down and have the option driving our van to the parks but for people who fly and stay they are at the mercy of the transportation system.

Never in all the years had I ever had a problem with the bus system and when I complained they just seemed surprised their bus contractor could not accommodate handicapped passengers.

I hope this is not a trend and Disney has always been a great place for accessibility.