It is just corporate cost cutting. They are using Covid as an excuse but it was coming anyway and don't expect them to go back to cleaning the rooms every day. Most all hotel chains have done this too and it is super irritating to have to ask for towels every time you need some rather than them just coming in during the day and doing it while you are gone.

I have been dissatisfied with the level of service and all the cost cutting at WDW over the past 8 or so years but they have finally about crossed the line. It is starting to look like the people aren't coming back as much anymore. I got a room discount pin for the week leading up to Christmas day and I have never gotten one for that time period before. I got online and entered the pin code and looked at the available rooms but kind of laughed at the pricing. WITH the pin code the room rates were about where I would expect FULL price to be. No thanks, I closed the window out and moved on with my day.