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Results 1 to 6 of 6
  1. #1
    Join Date
    Dec 2010
    Location
    Midatlantic region
    Posts
    83
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    Default JAN trip and fast pass question

    Have a trip planned and reserved first week of Jan. So of course I'm super excited, this will be our first trip down since the full my disney app will be in affect. So while playing around with the app, I've noticed something involving the fast pass part. We have tickets tied into the ressie, and I can see all the information regarding our stay, but when I go to make fast passes is says I have to link tickets to the ressie. I know we can't make fast passes until later, but shouldn't I atleast be able to see the tickets, the way the message is popping up it sounds like I dont have tickets.

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  3. #2
    Join Date
    Apr 2002
    Location
    Portland, OR
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    Default

    A couple of things could be in play here.

    First, when you're on your MDE account, do you see your tickets listed? If not, then that's the issue, and you'll need to link your park tickets to your account.

    If you do see your park tickets, then I'm going to assume you have booked a package and the system is seeing them as being linked to your reservation, and allocated to that trip's timeframe. Currently, you will be limited to making FP+ only for the next 30 days. But you don't have tickets that are valid in the next 30 days (the ones you do have are earmarked for your trip in Jan). Therefore, the system is responding with the message that you don't have tickets - meaning you don't have tickets that are valid in the next 30 days.

    Steve
    First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

    Most Recent Visit:
    Disneyland - June 21-25, 2017
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  4. #3
    Join Date
    Dec 2010
    Location
    Midatlantic region
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    83
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    Default

    Yes, the tickets can be seen when I look at the reservation as a whole. Hopefully it's just a matter of time, when the time comes to make fast passes they will be available.

  5. #4
    Join Date
    Apr 2002
    Location
    Portland, OR
    Posts
    2,422
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    Default

    Let me ask one clarifying question:

    if you go to your MDE account, click on "My Profile" and then click on "Tickets and Passes", do your tickets then show up?

    If so, your tickets are linked to your account and you'll be able to make FP+ beginning on day T-60.

    Steve
    First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

    Most Recent Visit:
    Disneyland - June 21-25, 2017
    WDW - Sep 22 - Oct 5, 2019
    Next up: WDW - May 9 - 16, 2020 at Riviera!
    Dec 5 - 16, 2020 at Poly

  6. #5
    Join Date
    Jul 2005
    Location
    Ontario, Canada
    Posts
    8,534
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    Default

    I agree with Steve, you are most likely OK. We booked as a package, and had this message until our FP booking time. Even though the tickets were indeed there, since they weren't valid for the FP booking window it looked like we didn't have them.
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

  7. #6
    Join Date
    Apr 2009
    Location
    Greenville, SC
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    965
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    Default

    As long as you see the tickets linked to your account, you're good. This happens to me every time. As soon as the FP window opens, everything works. It's just a thing that MDE does.
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