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Results 1 to 11 of 11
  1. #1
    Join Date
    Jul 2000
    Location
    Mount Pleasant, SC, USA
    Posts
    1,566
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    Default Guest Services to Link Old Tickets

    We have a couple of old (2006) no expiration park hoppers that we're going to use on our trip starting this week. We have to get them converted to current gen tickets before we can link them to our MBs. We plan on doing this as soon as we arrive on Thursday.

    1. Does this have to be done at a Guest Services spot at a park, or can our resort GS do it for us?
    2. If park only, what is the easiest/most convenient GS location to get in and out of? Was thinking International Gateway at Epcot but not sure.

    Thanks!
    Recent Disney Trips
    -May 2007 (Pop Century)
    -Oct. 2007 (Saratoga Springs)
    -Dec. 2007 (DL - Paradise Pier Hotel)
    -Oct. 2008 (Caribbean Beach)
    -Feb. 2010 (Pop Century)
    -Feb. 2011 (AKL)
    -Feb. 2012 (DL - Paradise Pier Hotel)
    -Dec. 2012 (Coronado Springs)
    -Oct. 2014 (Coronado Springs)

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  3. #2
    Join Date
    Jun 2003
    Location
    In my heart, I'm always there
    Posts
    1,293
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    Default

    We went to downtown disney to do this after they tried at our resort. we went on our arrival night and it took just a few minutes.
    First trip...02/72 Fort Wilderness
    Last trip...2/2016 Boardwalk Inn
    Next trip...2/2017 Boardwalk Inn Princess Half Weekend

    "Mama, another gator got in the house"

    "Don't make me turn this formation around!"

  4. #3
    Join Date
    Oct 2007
    Location
    Troy, Michigan
    Posts
    355
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    We have done this at both the gateway and at the Studios gate. No issues and they actually made it very easy. Good luck and enjoy your trip.
    82 84 85 Apr00 MGV, Jan03 LTV, Sep03 ASMu, Mar04 SVR, Sept04 Pop, Sep05 SSR, Dec06 SSR, Oct07 WLV, Oct09 THV, Oct10 AKL, Oct11 AKL, Oct12 THV, Feb13 CBR, Sept13 BLT/BWV, Apr14 BLT/VB , Jun14 BCV, July14 AKL, Jan15 SSR/DCL, June15 BCV/OKW/VB, Nov15 DCL/Poly, Apr16 GF

  5. #4
    Join Date
    Jul 2000
    Location
    Mount Pleasant, SC, USA
    Posts
    1,566
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    Default

    Quote Originally Posted by d_m_n_n View Post
    We went to downtown disney to do this after they tried at our resort. we went on our arrival night and it took just a few minutes.
    How easy is it to get in and out of DTD now with all the parking mess? We will be arriving around 4:30 Thursday. Plan on going straight to CSR to check-in, unpacking, then heading straight over to wherever to get the tickets changed out so we can make our last minute FP+s.

    Was thinking DTD would be the easiest but haven't been since all the parking and other construction began.

    Thanks!
    Recent Disney Trips
    -May 2007 (Pop Century)
    -Oct. 2007 (Saratoga Springs)
    -Dec. 2007 (DL - Paradise Pier Hotel)
    -Oct. 2008 (Caribbean Beach)
    -Feb. 2010 (Pop Century)
    -Feb. 2011 (AKL)
    -Feb. 2012 (DL - Paradise Pier Hotel)
    -Dec. 2012 (Coronado Springs)
    -Oct. 2014 (Coronado Springs)

  6. #5
    Join Date
    Mar 2002
    Location
    PA, Amish Country
    Posts
    4,503
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    Default

    We also did ours at DTD. My linked up easily. For some reason it took a lot longer to get my husband's FP+ and tickets for the correct days and times. I was unhappy we couldn't take care of it at the resort at guest relations.

    Our tickets were 4 year old park hoppers we had used on 3 different trips. Not sure if that was why we had problems with the one ticket but once we left GR at DTD they worked fine( took almost an hour to get them set up correctly).

    I did not want to waste any park time getting it done so we went to DTD our first night. Not sure if the construction would effect the GR there- it isn't in the construction area, right? And if you are taking Disney buses shouldn't be hard.

    Good luck!
    We'll Go On....Off To Neverland

    Wishes!

    It's A Great Big Beautiful Tomorrow....Where Dreams Really Do Come True

    Never Forget It was All Started By A Mouse....TTFN

  7. #6
    Join Date
    Jul 2000
    Location
    Mount Pleasant, SC, USA
    Posts
    1,566
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    Default

    Quote Originally Posted by Katzateer View Post
    I did not want to waste any park time getting it done so we went to DTD our first night. Not sure if the construction would effect the GR there- it isn't in the construction area, right? And if you are taking Disney buses shouldn't be hard.

    Good luck!
    Not sure where the construction area is. We haven't been to DTD in several years as on our last 2 trips to WDW we didn't make it over that way. GR at DTD is over by Ghiradelis and Basin. How does the parking work in that area now?

    Yeah we didn't want to waste park time and I wanted to have time to make my FP+ at least a tiny bit in advance, so figured we would go ahead and knock it out as soon as we were in town. I may actually even go there first before checking into our hotel, depending on when we get there.
    Recent Disney Trips
    -May 2007 (Pop Century)
    -Oct. 2007 (Saratoga Springs)
    -Dec. 2007 (DL - Paradise Pier Hotel)
    -Oct. 2008 (Caribbean Beach)
    -Feb. 2010 (Pop Century)
    -Feb. 2011 (AKL)
    -Feb. 2012 (DL - Paradise Pier Hotel)
    -Dec. 2012 (Coronado Springs)
    -Oct. 2014 (Coronado Springs)

  8. #7
    Join Date
    Feb 2004
    Location
    Michigan
    Posts
    547
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    Hotel can do it too. At the concierge desk
    12/1987 Off site
    12/2000 All star movies
    7/2001 Coronado springs
    7/2001 Animal kingdom lodge
    12/2001 All star music
    7/2003 Port Orleans
    7/2003 All star sports
    7/2004 Pop Century
    7/2010 All star movies
    7/2011 Pop Century
    3/2013 Pop Century
    4/2013 All star movies

  9. #8
    Join Date
    Jul 2000
    Location
    Mount Pleasant, SC, USA
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    1,566
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    Quote Originally Posted by mechanic View Post
    Hotel can do it too. At the concierge desk
    Not sure if the hotel can do it or not? I've been told by others that the hotel isn't able to, though admittedly haven't tried it myself.

    We went straight to DTD and it worked great. Parked over by the HoB and walked right to the window at DisneyQuest. No one in line so we walked right up. Took them 1 minute, tops, to swap out the tickets, then we were on our way.
    Recent Disney Trips
    -May 2007 (Pop Century)
    -Oct. 2007 (Saratoga Springs)
    -Dec. 2007 (DL - Paradise Pier Hotel)
    -Oct. 2008 (Caribbean Beach)
    -Feb. 2010 (Pop Century)
    -Feb. 2011 (AKL)
    -Feb. 2012 (DL - Paradise Pier Hotel)
    -Dec. 2012 (Coronado Springs)
    -Oct. 2014 (Coronado Springs)

  10. #9
    Join Date
    Feb 2004
    Location
    Michigan
    Posts
    547
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    Default

    We were there july 6-10 at AKL. Had a very friendly concierge named Kurt take care of it for us. He was a former MLB player, and I wrote a note to management praising his helpfulness.
    12/1987 Off site
    12/2000 All star movies
    7/2001 Coronado springs
    7/2001 Animal kingdom lodge
    12/2001 All star music
    7/2003 Port Orleans
    7/2003 All star sports
    7/2004 Pop Century
    7/2010 All star movies
    7/2011 Pop Century
    3/2013 Pop Century
    4/2013 All star movies

  11. #10
    Join Date
    Mar 2002
    Location
    South River NJ
    Posts
    546
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    Default

    We had purchased our tickets on line for our trip last week and had a number of partial 10 day non expiration old tickets left.

    After picking up our race packet for the TOT 10 miler we stopped by guest services (will call window) as ESPN Zone.

    Issued our new tickets and reissued the old ones in 10 minutes. Three CM's working the desk.

    A good option.
    5/21 SSR & BCV
    11/19 Copper Creek Villas
    5/17 - Boardwalk Villas & Swan
    10/14 Legacy Villas
    10/11 & 12 Coronado Springs
    1981 - 2010 Offsite
    1974,76,78 Fort Wilderness
    8/87 - 05 Disneyland

  12. #11
    Join Date
    Aug 2002
    Location
    Houston TX
    Posts
    106
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    Default

    This is good information - follow up question - do my wife and I both need to go, or can I run over to GS on my own to get both of our old tickets exchanged?

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