Checked in yesterday...I requested Ranchos and upper floor. But was assigned Casitas on the 3rd ( there was a 4th floor- did not know til we arrived to the room).I was told at registration I was getting an upgrade to a preferred room at no choice. Gee that is awfully nice! However we didn't get to our room til 9 and I see it has an adjoining door and a floor above us. I call the front desk and the woman was a little polite but not so much. She kept asking why I would want to downgrade...well I could hear the rooms next door conversation like nothing, they kept messing with the door, and it sounded like a football team was practicing above me. I politely told them all this and expressed I was grateful for the upgrade I'd prefer to have my original request. Room management called back within 5 minutes and gladly changed my room...
Soooo folks preferred is always a matter of opinion and what is preferred by Disney might not be preferred by all. Next time I will ask more questions at check in to double check on all the specs of a room area. Sure Casitas is close to El Centro but I prefer the quiet of the Ranchos and don't mind the walk to El Centro.
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