Online survey from Disney regarding FP+

[DisneyBarb]

I received a survey from Disney regarding Magic Bands, but really focusing on FP+. I don't know if I received this because I wrote a letter complaning about FP+ or it is going to all recent resort guests that participated. Any other recent visitors get this? I returned less then a week ago and wrote the letter over the weekend. Maybe with enough "constructive criticism" we can create a change.

[Tekneek]

I received it as well.

[disneymom15]

Can you elaborate on the questions.

[Kenny1113]

Hmm. We got back one week ago as well and have not recieved one.

[MickeyFig]

Yes - I received one today - just returned from WDW on Saturday. Lots of questions about ease of use - and FastPass+. Also touched on knowledge of hotel and park cast members.

[DisneyBarb]

Can you elaborate on the questions.

A sample below, there is a page about before and during your trip, this page ask you to check all that apply and comments. There are plenty of room for comments during parts of it which I like. I haven't finished yet, but will post any other things I see interesting.



A technical problem with the My Disney Experience website or app (received an 'error' screen, page wouldn't load, etc.)

I didn't know how to select Disney FastPass+ experiences based on the information I received
An attraction I wanted to select wasn't available

The time I wanted to select for an attraction wasn't available

I wanted to make more Disney FastPass+ selections each day than the system would allow me to make

I wanted to make fewer Disney FastPass+ selections each day than the system would allow me to make

I wanted to make Disney FastPass+ selections in more than one park per day

I couldn't delete a Disney FastPass+ selection

I was able to make Disney FastPass+ selections for some in my party, but not others

I wasn't able to make Disney FastPass+ selections for anyone in my party
Other

[DisneyBarb]

I just finished it and it asked if I preferred the previous FP system over the new and why or why not. Since most people do not seem happy with the restrictions of the new system (I would be okay with no grouping and multi park use and higher number of selections). It will be interesting to see what becomes of this! I do know that when I left for our trip it I knew I was going to be able to get on Soarin and TSM which hasn't always happened on previous trips, so in that regard I liked the FP+.

[spoiledraf]

We'll be there Sunday. Thought just crossed my mind. Could they do a combined system. Choose FP+ or FP-. Then folks like me could reserve our three with no paper fast passes allowed and others could use paper as often as they can.

[1DisneyNut]

I just finished it and it asked if I preferred the previous FP system over the new and why or why not. Since most people do not seem happy with the restrictions of the new system (I would be okay with no grouping and multi park use and higher number of selections). It will be interesting to see what becomes of this! I do know that when I left for our trip it I knew I was going to be able to get on Soarin and TSM which hasn't always happened on previous trips, so in that regard I liked the FP+.

I have to ask, why haven't you been able to get on Soarin and TSM in previous trips? Do you only ride if you can get a fastpass and are not willing to use the standby line?

I don't understand why people use the argument that they "know they will be able to get on a ride" when talking about FP+. I have been to WDW so many times I can't even remember them all and at all different times of the year with exception of Christmas/New Years. I have been able to do every and I mean every single ride and attraction at every park in a single day and usually go back and hit a few favorites a second time. The only time I didn't pull it off was on July 4 one year in MK.....it was packed shoulder to shoulder and I left. I could see not being able to do a few attractions during the big holidays but the rest of the year it is no problem. Especially in Epcot where there is really only a couple of must do's. We have done test track and Soarin two or three times each in a single day every time we have ever wanted.