Dining Line

**disneymom2000** · 08-20-2012, 09:46 AM

Are more people getting through on cell phones or home phones? Wasn't sure if the problem of it being so busy is due to cell phone towers or the Disney incoming lines themselves.

**disneymom2000** · 08-20-2012, 10:32 AM

How long do you keep trying until you realize it is fruitless and give up?

**Melanie** · 08-20-2012, 10:35 AM

Yeah, I just tried the number again and it's still busy. I've been dialing on a cell phone when I tried this morning.

**readytogo2** · 08-20-2012, 10:53 AM

been trying since 7 busy then message saying all circuits busy

**Butters** · 08-20-2012, 11:07 AM

I started at 7, and finally got through at 8:30. Once in the queue it said greater than 60 minute wait. At 9 my wife called the DVC number and 10 min later she had a reservation on 12/9 for be our guest.

If anyone is a DVC member I highly recommend booking through them!

**Melanie** · 08-20-2012, 11:14 AM

Originally Posted by Butters

If anyone is a DVC member I highly recommend booking through them!

I just reminded our Twitter users of this. Thanks for the tip!!!

**readytogo2** · 08-20-2012, 11:18 AM

why didnt they open online today?

**Pop Centurion** · 08-20-2012, 11:20 AM

Anyone still having trouble getting through try calling 407-824-4321

**Melanie** · 08-20-2012, 11:23 AM

Originally Posted by readytogo2

why didnt they open online today?

Good question. No online until Wednesday.

**readytogo2** · 08-20-2012, 11:27 AM

Originally Posted by Melanie

Good question. No online until Wednesday.

is it because that would have made sense?

**Scar** · 08-20-2012, 11:30 AM

Originally Posted by readytogo2

why didnt they open online today?

As hinted at in the other thread, probably so people wanting other restaurants can do so without the system crashing.

**Melanie** · 08-20-2012, 11:32 AM

Originally Posted by Scar

As hinted at in the other thread, probably so people wanting other restaurants can do so without the system crashing.

Which makes sense, BUT not sure why they didn't hold to the 12 noon time they originally announced for BOG so the folks wanting other ADRs this morning could have gotten through.

**disneymom2000** · 08-20-2012, 12:05 PM

What is this number 407-824-4321? Too bad I didn't have this earlier.

**Pop Centurion** · 08-20-2012, 12:12 PM

Originally Posted by disneymom2000

What is this number 407-824-4321? Too bad I didn't have this earlier.

It's a general Disney automated line with options including dining reservations.

**Goes4FastPass** · 08-20-2012, 12:34 PM

Guess what? 407-824-4321 is now constant fast busy

**Pop Centurion** · 08-20-2012, 12:51 PM

Originally Posted by Goes4FastPass

Guess what? 407-824-4321 is now constant fast busy

Keep trying. It's much easier to get through on that line eventually. Good luck.

**Tink1** · 08-20-2012, 01:01 PM

Originally Posted by Melanie

Which makes sense, BUT not sure why they didn't hold to the 12 noon time they originally announced for BOG so the folks wanting other ADRs this morning could have gotten through.

IMHO these should have been released on a staggered schedule. X/XX/20012- Y/Y/2012 can book today, next set tomorrow and so on. But since they do not seem to be capable of such in the IT dept, we end up with a huge FAIL.

N

**Goes4FastPass** · 08-20-2012, 01:05 PM

Be our guest, be our guest,
Put our phonelines to the test.
Keep on dialing 'cause you might get through
Then we'll provide the rest.

You're upset and you're scared,
Now you know we weren't prepared,
For the calls that we've been getting,
So you're dialing and you're fretting...

**Melanie** · 08-20-2012, 01:06 PM

Originally Posted by Tink1

IMHO these should have been released on a staggered schedule. X/XX/20012- Y/Y/2012 can book today, next set tomorrow and so on. But since they do not seem to be capable of such in the IT dept, we end up with a huge FAIL.

N

Right.