Disney merchandise email..

[DizNee143]

Has anyone ever sent an email to - [email protected]

I sent them an email on Thursday (5/31) morning about hopefully/possibly purchasing something and I haven't heard anything back.
Just wondering how long it took others to hear back if they wrote an email.

Thanx for the help in advance!

[brownie]

I've always called and talked to someone live. Since they have a Theme Parks section on Disney Store's online store now, I'll check there first.

[DizNee143]

I've called 3 times and looked online..it's not online and no one can seem to find what I want..
I didn't keep the receipt so I don't have a sku number..so with my email I sent them a pic of why I'm looking for..
Just wondering if I should send the email again since its been a few daysor if they normally take awhile to get back to people..

[TinkerbellT421]

Last time I looked for an item that I couldn't find anywhere I had taken a picture, loaded it and attached it the email. It took about three days for a girl to get back to me.

[Kenny1113]

I've called 3 times and looked online..it's not online and no one can seem to find what I want..
I didn't keep the receipt so I don't have a sku number..so with my email I sent them a pic of why I'm looking for..
Just wondering if I should send the email again since its been a few daysor if they normally take awhile to get back to people..

I had this problem as well. I called and they could not find the item I was describing. Well went back 6 months later the item I described was there. Pink iPhone case not rigid, with little Mickey heads on it (did I miss something in the description? )

Good luck to you!

[DizNee143]

Well..I finally got a response from them on 6/12..may have taken almost 2 weeks..but they helped me out and got the item I've been hunting for!!

[brownie]

Well..I finally got a response from them on 6/12..may have taken almost 2 weeks..but they helped me out and got the item I've been hunting for!!

That's great!

[i'm grumpy]

I wanted to order some things, but mail order hasn't worked well for me in the past. So I just bought it on ebay and now the store on line has it.