WL Housekeeping

[TinaAndGlenn]

Just got back today after a 3 night stay at WL. The housekeeping was terrible compared to previous trips. They came very late in the day-around the time you would be showering for dinner. I left a note to leave extra coffee, which they did, but didn't leave any extra sugar. They didn't refresh shampoo & soap as in previous trips, and we had to ask for extra towels. We had just come from a 4 night stay at a Hilton (same price for room), and were disappointed with the housekeeping. We had a great vacation, this was a very minor problem. I am comparing level of service to previous years & I was disappointed!

[Imalismom]

Wow! Wilderness Lodge is my resort of choice at WDW (booked three times there for this year). Next time no matter WHAT resort/hotel you are at, a quick stop at the front desk and talking to a manger would probably help. I know that does not help you for the trip you just took, but what you experienced is not the norm for this resort.

[LudwigVonDrake]

Last July, it was hit or miss when they would come to clean the room. Sometimes it was early in the day and other times I'd come back from the parks in the afternoon and they still hadn't been there.

[buzznwoodysmom]

So sorry to hear you had issues at WL. It's our favorite resort on property!

Back in 2007 we had horrible housekeeping at WL and actually stayed away from WL for several years. Not only because of housekeeping, but it was one of the several reasons. I'm happy to say that we stayed at WL again in 2010, and twice in 2011 and had no issues with housekeeping.

I also should note that we've had almost as bad housekeeping at other resorts. CSR was horrible, and one of our stays at CBR wasn't much better, so bad housekeeping can, and does, happen at all resorts. Sometimes it's just luck of the draw, or "unluck" I guess you could say.

[BhamWriter]

I was at POR a couple weeks ago and the service was excellent. Every day (four nights, three days) I returned from the parks, the room had been serviced.

[BugeyedMuggy]

We have been to many resorts and have found it all depends on the housekeeper themself. We have had excellent to poor at the same resort and it didn't really make a difference from value to deluxe. Tho when paying for a deluxe and you get below standard housekeeping it is alittle harder to swallow.