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  1. #1
    Join Date
    Aug 2005
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    Question Does Child need be present to get GAC

    We have a DS with ADHD, ODD and SPD. My son's Doctor gave us a note for him to receive the GAC. I understand from other post that we probably do not need this note.
    My question is, does my son need to be with me when I go to Guest Services? We are arriving on Sunday but are not going to a park till Monday. I thought I could maybe go over to one of the parks alone to get the GAC and save us some time for Monday. I appreciate any input. Thank you

  2. #2
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    Dec 2006
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    Hmmm, I'm not sure because my son is always present when we've requested a GAC for him. It usually only takes 5-10 minutes, depending on how many people are in line at Guest Services, so if you have to wait until your son is with you, it hopefully won't be too hard on him.

    Enjoy your trip!

    Tess

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  3. #3
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    Yes, they want your child to be with you, but with you does not mean that they have to be right beside you, it just means that they have to be site for the CM. You can just have them come in the building with you and stand off to the side, especially if the child is sensitive to being spoken about as to their problems.
    Can I go "home" yet?
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  4. #4
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    Yes, it is a requirement that the child be with you. The CM needs to visually see the person for whom the GAC is being written up.

    Getting the GAC takes a minute, tops. Not worth trying to "save time" for. Just do it as soon as you enter your first park. If there is a long line, have someone else occupy your child and then call for him when you're near the front of the line.
    Natalie
    INTERCOT Staff: Disneyland Resort-California, The Water Cooler

  5. #5
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    Thank you for everyones reply. I had a feeling they would need to see him. I agree it is not worth trying to save some time if it only takes a few minutes. Thanks again.

  6. #6
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    This post brought up a funny memory. Last June DS and I went to WDW w/o DH. While I was in line waiting to get ds' GAC at MK, DS got impatient and wandered into the gift shop adjacent to guest services. The shop is very open and I could kind of keep my eye on him, but it made me anxious! I kept getting out of line to check on him. The cms in the empty shop told me not to worry, he was fine just looking at everything and they'd keep an eye on him.

    About 3 minutes later, it was our turn, so I called for my son. He shows up carrying all kinds of stuff from the shop-his arms were full-stuffed animals, a princess pin set, an autograph
    book and pen, etc. He just walked out like
    "Okay, I think I've got everything I need-thanks!"

    When he showed up with this HUGE grin on his
    face, I was so shocked I burst out laughing, and
    so did the guest services cms!

    Needless to say, as soon as we were done, we returned to the gift shop and put everything
    back. I apologized to the cms, but they just
    smiled and said they knew we'd come back with
    everything. I did end up buying the pin set for
    him b/c he wanted it so badly!

    Tess

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  7. #7
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    HHHMMMM What is the GAC? I checked under abbreviations and could find nothing associated with this term and when I put it in SEARCH it said nothing found. What is it for and why do so many people get them?
    dm2K
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  8. #8
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    GAC= Guest Assistance Card. It helps out the CMs with unseen disabilities
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  9. #9
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    My son has SPD and ADHD. I also have a note from the doctor. I worry that the CM won't know what SPD is.
    "To All Who Come To This Happy Place, Welcome "

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  10. #10
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    It's possible they won't (the CMs at GR aren't doctors). Just explain what you need (for example- not being able to wait in the sun, so needing a shaded place to wait while in line. Or being nearsighted, so needing to be in the front row. Ect).
    Cruises:
    Feb 12-16, 2012 (Dream), Oct 20-27, 2012 (Fantasy Eastern), Sept 8-12, 2013 (Dream) Jan 20-24, 2014 (Magic) Sept 14-18, 2015 (Dream) Sept 25-29, 2017 (Dream) Sept 22-29, 2018 (Fantasy Eastern) Sept 23-27, 2019 (Dream)

  11. #11
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    Quote Originally Posted by joanna71985 View Post
    GAC= Guest Assistance Card. It helps out the CMs with unseen disabilities
    It also helps with visible disabilities. We've had an instance where my son (who is in a wheelchair and obviously mobility impaired) was denied access because we accidentally left the GAC back at the hotel. We learned to keep it with his wheelchair at all times now.
    Kerry

  12. #12
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    Quote Originally Posted by klb View Post
    It also helps with visible disabilities. We've had an instance where my son (who is in a wheelchair and obviously mobility impaired) was denied access because we accidentally left the GAC back at the hotel. We learned to keep it with his wheelchair at all times now.
    Pardon my asking, but why would a wheelchair be denied, even if you didn't have the GAC (wheelchairs are allowed in the buildings).
    Cruises:
    Feb 12-16, 2012 (Dream), Oct 20-27, 2012 (Fantasy Eastern), Sept 8-12, 2013 (Dream) Jan 20-24, 2014 (Magic) Sept 14-18, 2015 (Dream) Sept 25-29, 2017 (Dream) Sept 22-29, 2018 (Fantasy Eastern) Sept 23-27, 2019 (Dream)

  13. #13
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    At the time the standard queue for the ride he wanted could not accommodate wheelchairs, and we required alternate entry (which we were denied without the GAC). We also would have needed the ride's wheelchair accessible vehicle.
    Kerry

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