For anyone still trying, I just called and got right through. We have tried all day with no luck until now. Even better, I got all my first choices of restaurants, times and days! Can't wait!
Beth
Past Trips: 83 86 88 89 95 97 00 03 04 06 08 (CBR, Dixie Landings/POR, Coronado, Contemporary)
Next Trip: Feb 27th to March 7th 2010!
I finally got through this afternoon to a great CM named Kaley. It took her almost an hour but we got everything we wanted except Cinderella's Castle (they hadn't loaded our dates yet for that one). She made sure that they were correct and made some good suggestions while we were waiting on the system. She suggested Chef Mickeys and Akershus for a couple of my mornings so we're giving them a shot. It was definetely worth it Kaley gave me some pixie dust back. Thanks Kaley!!!
June 2003 Offsite Condo
June 2004 Caribbean Beach
June 2005 Honeymoon POFQ
January 2006 POP
August 2006 CBR Trip with the In-laws
September 2007 AKL
March 2009 & 2010 POFQ
November 2010 POFQ
November 2012 POR
November 2013 POFQ Family Reunion
January 2015 POR
January 2016 POFQ
If I call on the phone, will they e-mail me my confirmation numbers as well? I am going to try to call while driving!
Kimberly
Several times since 1989 as a kid
March 2009 - Coronado Springs (Husband's first trip)
June 2009 - Beach Club
June 2012 - All Star Music/Animal Kingdom Lodge
June 2015 - ???
I was looking for March 15th dinner and March 18th lunch. I was able to call in today and get both!!!! I have to say that the CM's I got were wonderful. I don't think they can email you the confirmation numbers but you can get a print out when you check in.
June 2003 Offsite Condo
June 2004 Caribbean Beach
June 2005 Honeymoon POFQ
January 2006 POP
August 2006 CBR Trip with the In-laws
September 2007 AKL
March 2009 & 2010 POFQ
November 2010 POFQ
November 2012 POR
November 2013 POFQ Family Reunion
January 2015 POR
January 2016 POFQ
I was one of the earlier posters who was up before the birds and had issues. Right before I was walking out the door at 8:40 am...the online system was up (for a short time) I did my adrs in record time...they went thru and I have it all in writing.
The only response I got back from Disney in regards to me complaint to them so far is the standard "thank you for contacting Disney. A Cast Member will get back to you".
Lets see how long it takes for them to respond. I told them I didn't want a generic apology or form letter. I want someone to do something...like compose the email themselves.
[COLOR="Red"]3 trips prior to 2000
2000-GF
2003-GF
2006-BCV & WLV
2007-WLV & BWV
2008-CBR & SSR
2009-WLV, YC & Disney Wonder
2010-CBR, POLY, SSR & Disney Magic
2011-ASMu, Disney Dream,SSR, CONTEMP,POFQ
I was one of the earlier posters who was up before the birds and had issues. Right before I was walking out the door at 8:40 am...the online system was up (for a short time) I did my adrs in record time...they went thru and I have it all in writing.
The only response I got back from Disney in regards to me complaint to them so far is the standard "thank you for contacting Disney. A Cast Member will get back to you".
Lets see how long it takes for them to respond. I told them I didn't want a generic apology or form letter. I want someone to do something...like compose the email themselves.
Both the online system and phone system were available yesterday...as we used both to book our reservations...
I fail to see what a complaint is going to do for you in this case - the system was under extreme stress for one day....that's it...just one. Personally, the issues are pretty much expected when you take the amount of volume on the first day into consideration...
No offense, but what will complaints about 10/27/09 really accomplish?
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