We all know that a CM's job can be very stressful with long hours, big crowds, grouchy visitors, the heat in summer, etc. So I am sure that working at WDW can have its ups and downs like any job.
We have all encountered a CM who we feel has gone "above and beyond" to make our trip a little more special. But, we have also come across those that are just the opposite. It seems like they don't want to even be there let alone put on a smile.
My question to all former and current CM's is this: Before actually being with the guests either at a resort, restaurant or in the parks is there an "in-service program" to explain Walt's philosophy and ideals?
We just finished making our "thanks for a job well done" cards for our upcoming trip in Nov. We think those who excel should be commended. We look forwad to passing them out to CM's that deserve to be recognized.
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