Magical Journeys - pros and cons

[dreaming of wdw]

I'm thinking about booking through MJ and would love to hear from those that have used them before. Is it true they will adjust your booking if a discount is released prior to your trip?

[ibelieveindisneymagic]

I'm a huge Magical Journeys fan, and you'll find a lot of us here on the boards.

Yep, MJ will rebook your package at the lower rate if they can (or let you know what alternatives are available). They are so patient, and will answer a million questions for you.

I've always booked everything on my own, but we go back to MJ year after year.

[disneymom15]

They're great. All "pros" no "cons" in my opinion.

[Strmchsr]

Magical Journeys is awesome. Just do a search and you'll find tons of threads supporting them.

The only "con" is that you can't look up your own reservation on the WDW website if you want to, but that's the case booking through anyone other than directly through Disney. Not really a "con" in my opinion as Wendy takes care of anything I need, but it was the only potentially negative thing I could think of going through MJ. Everything else is fantastic.

[kakn7294]

I have to agree with Chris. The only con is that you are not in control of your reservation - BUT they will bend over backwards to see that all your needs are met. Karen was awesome at forwarding any paperwork she got regarding our trip to us by e-mail last year. We got all the same treatment that we would had we booked directly with Disney but with none of the work!

[PirateLover]

We are on our 5th trip working with Debbie and were able to access online info using MJ's phone number. For example, we just booked a few nights in the Wilderness Lodge Honeymoon room next June, and we signed up for the Registry using the confirmation number and MJ's phone number. We had no issues using our personal info for online check in. I can think of no other potential cons, they are wonderful people.

[iheartdisney]

I can't think of a single con - even "not having control of your reservation" isn't much of a con for me since I'm able to contact Debbie (she's awesome!) through email any time I have a question or want to make a change with my reservation. So essentially, I AM controling my reservation. She is so quick to respond to me there have been times when I felt as if we were instant messaging! MJ is all pro, all the way!

[AuntDJ]

Pros are all I have too! Karen is the best!! Last trip I got an email pin less and 3 weeks before my trip...I really thought I was too late to have any discounts apply but NOOO, she swooped right and and got a refund to my credit card!!

I am now on my 5th trip with Karen and I can't imagine why I would want to use anyone else, including booking for myself!

DJ

[faline]

In my opinion, Magical Journeys is all pros and no cons! You won't be sorry you've used them and you'll wonder why you didn't do it sooner! And, yes, they do keep track of your reservation and apply any discounts that may apply to you! I don't know of any other travel agents that will do that for you (unless the travel agent is your mom)!

[scoot241]

Magical Journeys is awesome. Just do a search and you'll find tons of threads supporting them.

The only "con" is that you can't look up your own reservation on the WDW website if you want to, but that's the case booking through anyone other than directly through Disney. Not really a "con" in my opinion as Wendy takes care of anything I need, but it was the only potentially negative thing I could think of going through MJ. Everything else is fantastic.

I found out about this today... if you want to see your resort reservation online, go here:
www.mydisneyreservation.com/guest

[dmallan]

I found out about this today... if you want to see your resort reservation online, go here:
www.mydisneyreservation.com/guest

Wow! So, if they can retrieve that information why can't we book 90 + 10 ADRs?

[scoot241]

Wow! So, if they can retrieve that information why can't we book 90 + 10 ADRs?

Good question...

[deedeebee]

They're great. All "pros" no "cons" in my opinion.

This is just my opinion, but there are pros and cons to everything. MJ does have a good bit of pros such as them working the system for you and if a lower price does happen they will try to get it for you. One of the cons is that you can't go on to the Disney web site and pull up your ressie, which I like to do. We have found that we can go right to the source and get everything we need.

[Zippy 1]

Only "pros" from us on MJ!! It was so much easier to let hem take of everything on our last trip. If I had a question all I had to do was pick up the phone or send off an e-mail. Can't get much easier than that.

[ryobi88]

magical journeys is all i have used for my trips to disney....Wendy has taken GREAT care of all our wants and needs every time we went to wdw i have no cons to report.

[Mammabruski]

My DM has booked all our recent trips with MJ... and been able to book ADR's at 90 days + 10... I didn't realize there was an issue with this.

[Strmchsr]

Wow! So, if they can retrieve that information why can't we book 90 + 10 ADRs?

According to Nanci at MJ it's a glitch in the system that WDW is working to fix. Hopefully it will be soon.

[d_m_n_n]

In my opinion, Magical Journeys is all pros and no cons! You won't be sorry you've used them and you'll wonder why you didn't do it sooner! And, yes, they do keep track of your reservation and apply any discounts that may apply to you! I don't know of any other travel agents that will do that for you (unless the travel agent is your mom)!

Oh, except you don't get to wait on hold and listen to the messages/music waiting for Disney Reservation!

[faline]

Oh, except you don't get to wait on hold and listen to the messages/music waiting for Disney Reservation!

Very true! So here's yet another PRO!

[dreaming of wdw]

Thank you all for the feedback! I'm a little confused about ADRs though. Will I still be able to book 90 + 10 with an MJ reservation?