I called back DVC member services on April 12th because the points had finally come out. I spoke to a CM named Rachel and she told me that Our cruise was going to be 514 points so we would only be borrowing 14 points from 2008.This would leave me with 336 points in 2008. I was going to borrow those for a surprise trip in November. Well after just looking on DVC's website the points for the cruise now say 656. No even called me about this change Now that means we won't have enough for November. This just doesn't seem good customer service to me. I have not received a response as of yet-Suggestions