I called the disney merchandising number, told them that the strap of a childs croc had popped off and I could not put it back on, they asked me the transaction number on the receipt and I told them....within 5 days I had a new pair of crocs and she told me to toss the others....
Best of luck, but I would definitely call merchandising.
Donna
Mom to 5 very special and amazing kids.
1982 first trip to WDW
1982-2009 multiple trips.
Best Trip MAW trip with GKTW and AKL
NEXT TRIP.. July 13-21, 2009 and Nov.30-Dec 5
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