Hey there -

I just found out that some friends of ours received a gift from her boss (a DVC member) of a stay at VWL. The trip is this Monday and my friend has not been able to make any ressies, even MagExp, because she doesn't "own" the reservation. She has the confirmation number, her family's names are on the reservation, etc. - she even has her boss's social - but Member Services is telling her she needs a PW to access it. The problem is that her boss is - in her words - exceedingly "flighty", and she hasn't responded to my friend's requests to help her make the proper arrangements.

Does this sound familiar to anyone? DH and I have not yet tried to transfer points in any way so it's all new to me. I want to help my friend but I'm afraid the only person who can fix this is the flighty boss. Any thoughts?

Thanks!