I have been there (CBR) 5 times and have never seen such conditions. If you do Customer Service would surely move you. Remember when reading reviews some peoples expectations are so high Buckingham Palace would be a let down. Disney has built it's tremendous reputation on doing things right, not wrong. Upon Check in ask if Martinique building 25 or 26 is available. You should be more than satisfied. The foodcourt is pretty good, decent choices. Shutters is just ok so do your best to get your adr's squared away. Look at the dinig thread I just gave a review of my week there last week. Relax and enjoy!! You and the family deserve it!!
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