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Results 1 to 5 of 5
  1. #1
    Join Date
    Jun 2005
    Location
    Texas
    Posts
    921
    Post Thanks / Like

    Default Short notice change questions

    I can't access the DVC site for some reason at the moment (it just says site too busy) so maybe you guys can help me. We're relatively new members. If you have a vacation set that the departure date is less than 30 days away and you want to make a change to it can you do that? Is there any penalty? I remembered that you couldn't cancel it with that short a time left or you'd lose your points, but I couldn't remember about making changes.

    Basically my husband used some points to set us a reservation to go skiing...now I'm thinking that our kids really aren't ready for that kind of trip and wondering if we could switch to go back to WDW instead.

    Thanks in advance for any help!
    1977 - Fort Wilderness
    1991 - Port Orleans FQ
    1998 - Wilderness Cabins
    2001 - All Star Music
    2002 - Dolphin
    2003 - Coronado Springs
    2005 - Polynesian
    2007 - Port Orleans Riverside, Animal Kingdom Lodge, Saratoga Springs
    2013 - Caribbean Beach
    2011 & 2016 - Pop Century

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  3. #2
    Join Date
    Jun 2004
    Location
    Canton,Oh
    Posts
    864
    Post Thanks / Like

    Default

    I'm assuming you used Interval International since there aren't many skiing opportunities at DVC Collection Resorts. If that is the case the cancellation guidelines state:" 59-14 days before check-in date: You may request exchange accomodations 59 days to 24 hours prior to your new arrival date; travel must occur within one year of cancellation date, and an additional non-refundable $75 exchange fee must be paid." It doesn't address whether you can send those points back to use at DVC Resorts, I'm guessing no. Just out of curiosity what age are the kids?
    May'98-WL
    Sept'01-POFQ
    Oct'03-ASM
    Aug'04-CBR & Charley
    Dec'05- WL-Joined DVC
    June'06- DL's Grand Californian
    Nov '06 SSR
    Oct '07 SSR with extended family
    Oct '08 Disney Wonder/OKW
    Nov '09 AKV @ Kidani
    Nov '10 Kidani
    Nov '11 VWL
    May-June 13 Kidani
    Feb-March '14 SSR

  4. #3
    Join Date
    Feb 2001
    Location
    Morton, PA
    Posts
    1,705
    Post Thanks / Like

    Default

    I don't think that you can restore the points to your DVC account. When you made the reservation through member services, they should have explained the guidelines to you. The might be in the new member handbook.
    Ed aka Horizon93

    "If we can dream it, then we can do it".

    DVC owner as of July 07 at AKV, as of Oct 2010 at BWV

    Just back from honeymoon at AKV Kidani, July 2013!

    Next up...not sure yet, but going back soon! )

  5. #4
    Join Date
    Jun 2005
    Location
    Texas
    Posts
    921
    Post Thanks / Like

    Default

    Apparently after calling member services later today it's either a use it as is or lose it situation.

    We have 2 kids...a 4 year old boy and an infant girl. Obviously just our DS would be in ski school. We've just decided since we'll just lose the points otherwise to go ahead and go. Hopefully it works out well!

    Thanks for your help!
    1977 - Fort Wilderness
    1991 - Port Orleans FQ
    1998 - Wilderness Cabins
    2001 - All Star Music
    2002 - Dolphin
    2003 - Coronado Springs
    2005 - Polynesian
    2007 - Port Orleans Riverside, Animal Kingdom Lodge, Saratoga Springs
    2013 - Caribbean Beach
    2011 & 2016 - Pop Century

  6. #5
    Join Date
    Jun 2004
    Location
    Canton,Oh
    Posts
    864
    Post Thanks / Like

    Default

    Enjoy your trip, your son will have a blast!
    May'98-WL
    Sept'01-POFQ
    Oct'03-ASM
    Aug'04-CBR & Charley
    Dec'05- WL-Joined DVC
    June'06- DL's Grand Californian
    Nov '06 SSR
    Oct '07 SSR with extended family
    Oct '08 Disney Wonder/OKW
    Nov '09 AKV @ Kidani
    Nov '10 Kidani
    Nov '11 VWL
    May-June 13 Kidani
    Feb-March '14 SSR

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