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Results 1 to 7 of 7
  1. #1
    Join Date
    May 2006
    Location
    1,200 miles from WDW
    Posts
    12
    Post Thanks / Like

    Question Disney official sites problem

    I'm not sure this is the best place to ask this question, but I was just curious. On WDW's official site, does anyone have trouble getting some aspects of the hotel sites to open? On each of the hotel's pages, I get a big blank space on the page, unless I choose the "low bandwidth site" which then lets me see a hotel photo in that space. Also, on their earlier page that just lists the hotels, I can't get the "Virtual tour" to work, and the "Map" link pop-up pages don't load anything.

    I'm finding it all very strange, since I have everything they say I need, along with the very latest version of Internet Explorer. I even tried it with different browsers. Plus, I know there's no pop-up blocker filtering it out, and I even dropped the security settings to a low level, temporarily. Oh, and I even tried it on 2 different PCs!

    Anyone else having this problem?

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  3. #2
    Join Date
    Sep 2005
    Posts
    7
    Post Thanks / Like

    Default WDW Site

    Hello yes I have the same problem ever since they changed there web site. I have to book all my trips now by phone takes much more time to do now. It has been this way for a few months they never fixed this problem. They must have heavy call volume now because of this. The older web site was much better and easy to use with no problems. I hope they fix this.

  4. #3
    Join Date
    May 2006
    Location
    1,200 miles from WDW
    Posts
    12
    Post Thanks / Like

    Default

    Interesting. I have to say, I'm surprised a big corporate site like that wouldn't keep on top of these things. I do remember the stuff working in the past for me, and these pages -- at least the hotel ones -- didn't seem all that different.

    I'm actually booking a trip through someone else, and all I wanted to do was show someone the stuff on the site, since they've never been to the hotel we're staying at.

    Oh well. What do expect from a multinational multi-million (billion?) dollar company with a vast empire of resorts...?

  5. #4
    Join Date
    May 2004
    Location
    Northern VA
    Posts
    1,312
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    Default

    I had trouble on the My Vacation part where you can enter info about upcoming trips. None of the drop down boxes would work for me. Tried over many days and w/ 2 diff browsers (int exp & safari)I emailed the tech folks and never got any email back. I finally used another browser and it worked. Guess when you're that big it's hard ot make everything perfect all the time

  6. #5
    Join Date
    Mar 2007
    Location
    Hershey, PA
    Posts
    119
    Post Thanks / Like

    Default WDW website issues

    Quote Originally Posted by jmmc View Post
    I'm not sure this is the best place to ask this question, but I was just curious. On WDW's official site, does anyone have trouble getting some aspects of the hotel sites to open? On each of the hotel's pages, I get a big blank space on the page, unless I choose the "low bandwidth site" which then lets me see a hotel photo in that space. Also, on their earlier page that just lists the hotels, I can't get the "Virtual tour" to work, and the "Map" link pop-up pages don't load anything.

    I'm finding it all very strange, since I have everything they say I need, along with the very latest version of Internet Explorer. I even tried it with different browsers. Plus, I know there's no pop-up blocker filtering it out, and I even dropped the security settings to a low level, temporarily. Oh, and I even tried it on 2 different PCs!

    Anyone else having this problem?
    If you're using IE 7 than I bet that's the issue, since many websites don't seem to be ready and most if not all are still working out the bugs. Either uninstall IE7 and use 6 or try installing Mozilla's Firefox and see if it helps. I use IE6, Firefox and Safari and all 3 seem to work ok on their site.

    I will add that I'm not fond of the new site. The old site seemed to flow and work better too. Maybe many others are expeiencing the same problem that you are facing?

    Good luck.


  7. #6
    Join Date
    May 2004
    Location
    LONG ISLAND NEW YORK
    Posts
    370
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    Default

    Today All Of The Wdw Park Hours Are Unavailable For Every Single Day Of Every Single Month Grrrrrrrrrrrrrrrrrrrrrrr
    Next trip sept 23- thru oct 1 2013 for my sons first trip ever at 28 months.
    Carribean beach. Mnsshp, hhn, seaworld 4 disney parks 2 waterparks rented a car got photopass plus. Im ready

  8. #7
    Join Date
    May 2006
    Location
    MI
    Posts
    576
    Post Thanks / Like

    Default

    A few months ago, when I wanted to get some vacation quotes off of their site and kept encountering problems, I decided to inform them of the issue.

    Well their contact us page was acting funny too. I would write a letter, attempt to send it and it would give me a sending error.

    Maybe they are unaware there are issues, since that page is also having problems. I don't know..but they need to get their act together. It is quite frustrating!

    I don't even know what to do when it comes to that stuff, since I have tried their site on my mac, on a brand new PC with explorer and also on a pc with an updated version of firefox.
    Aug 2006-POFQ & MWC
    Feb 2007-DL
    Jan 2008-POP/DCL
    Sept 2009-Cont
    May 2010-POP
    May 2011-Poly/YC
    Sept 2011-Cont
    April 2012-POP
    Jan 2013- AKL
    Sept 2013- BLT/Swan
    Upcoming Trips
    April 2015- Cont/BWI

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