DVC removing coffee mugs and glasses from studios
Thanks for the follow up Linda. This is very helpful. I have called a couple of times to confirm that I am able to get the glassware for my upcoming trip and had another such conversation today. I will share my most recent conversation in hopes it may be helpful to others in any way. This is what was discussed
today:
I was read and told about the "official communication" concerning the availability of glassware in DVC studios. I was told that the glassware has been removed for sanitary reasons and the intent is to install small dishwashers in the dCV studios. I was told that upon request members are able to get the glassware in their studios. I was told that there should be no reason to be denied upon check in and that my request will be sent as part of my reservation confirmation letter. I was also advised to call the main number of my DVC resort and confirm his request (and tell I have it on my reservation) within 4 days of my stay.
I was also told that the official position about the free room internet is that they understand that this is supposed to happen during Spring
'08 but do not know the exact date yet.
My member service CM was very helpful and put me on hold to discuss both these issues with a supervisor and reviewed the official email on the subjects that has been given to the CMs. I have no sense that DVC is trying to pull the wool over anyone's heads on these issues. I'll let you (and them) know though if I have any trouble when I check in. :mickey: