Originally Posted by
manutd1
I have to wonder when folks try to call..I have never had an issue talking to a live person calling the reservation line at 10 am or 2pm. Those are light calling times for any company. Evening hours are not a good time to call. Not sure when the OP tried to call.
I guess we all have a different opinion of what should disappoint someone or make them angry.
But, If someone can't get through to WDW for 2 days....they just aren't calling at the right time of day or that was IMHO,exaggerated. Im sorry, I have called WDW/DLR literally hundreds of times....never more than a 15-30 min wait. And that is an extreme situation when I probably messed up and called at a bad time. Not the 10 am or 2 pm. I stand by my comments previously. I just don't see being angry and certainly not disappointed. Just my opinion... :mickey:
There is a section in the unofficial guide that even says...."calling at 5pm" " Not the best idea of the day." Again, not sure when they tried to call...but a lot of folks do call at this time when the typical work day ends.
I will add that there are other numbers you can call other than the main one. Maybe that is an option. I have to look up the number but there is one that goes to customer relations NOT reservations. I have used that and still accomplished the same goal. Modifying or whatever to a reservation.