Jeff G
10-01-2008, 02:20 PM
Dining Rating -
Atmosphere: B
Food selection: A
Food Quality: B-
Service: D-
Overall Grade: B-
I love the theming and decor of Boma and that it's located in the AKL. The dining room is open and the restaurant was very loud with people moving around constantly which I didn't care for.
Upon arrival we waited a few short minutes before our party of 8 was seated. Our waitress arrived after a wait of five minutes took our drink orders. The service she provided was lacking the entire meal. After bringing our initial round of drinks she disappeared for almost 25 minutes. My drink was empty for most of that time and after she reappeared it took another five minutes to get my refill. We asked for a milk refill for my son which didn't show up and it took two more requests to get it. After we finished eating it took almost 20 minutes for her to bring the bill and to check us out. We were a group of 8 on the dining plan, I'm not sure if it's because she knew we had to tip 18% but the service was awful. Had it not taken almost two hours to get through the meal I would have asked for a manager to request that we be allowed to tip less but at that point I just wanted to be done.
The food selection at Boma was amazing with many options in soups, salads, meats, sides and deserts. I started off with the soups trying all four, they were all great but I especially enjoyed the seafood medley. Next I went straight to the hot meats and sides. I was extremely disappointed in the flavoring of the meats. Everyone in our group tried the prime rib and none of us cared for it. I'm not sure if it was spoiled/over aged or just didn't care for the flavoring but after two bites I started to loose my appetite. The taste was that of something rotten and stuck with me through the next morning. After half finishing my plate I tried a few of the breads and humus which were very good. Dessert at Boma was one of the best all week, great selection and they were all good. If I took the meat out of the equation the food quality deserved an A.
This was our third trip to Boma but the first in several years. Because of the lack of service and the poor tasting meat this is a restaurant we will be skipping in the future.
Atmosphere: B
Food selection: A
Food Quality: B-
Service: D-
Overall Grade: B-
I love the theming and decor of Boma and that it's located in the AKL. The dining room is open and the restaurant was very loud with people moving around constantly which I didn't care for.
Upon arrival we waited a few short minutes before our party of 8 was seated. Our waitress arrived after a wait of five minutes took our drink orders. The service she provided was lacking the entire meal. After bringing our initial round of drinks she disappeared for almost 25 minutes. My drink was empty for most of that time and after she reappeared it took another five minutes to get my refill. We asked for a milk refill for my son which didn't show up and it took two more requests to get it. After we finished eating it took almost 20 minutes for her to bring the bill and to check us out. We were a group of 8 on the dining plan, I'm not sure if it's because she knew we had to tip 18% but the service was awful. Had it not taken almost two hours to get through the meal I would have asked for a manager to request that we be allowed to tip less but at that point I just wanted to be done.
The food selection at Boma was amazing with many options in soups, salads, meats, sides and deserts. I started off with the soups trying all four, they were all great but I especially enjoyed the seafood medley. Next I went straight to the hot meats and sides. I was extremely disappointed in the flavoring of the meats. Everyone in our group tried the prime rib and none of us cared for it. I'm not sure if it was spoiled/over aged or just didn't care for the flavoring but after two bites I started to loose my appetite. The taste was that of something rotten and stuck with me through the next morning. After half finishing my plate I tried a few of the breads and humus which were very good. Dessert at Boma was one of the best all week, great selection and they were all good. If I took the meat out of the equation the food quality deserved an A.
This was our third trip to Boma but the first in several years. Because of the lack of service and the poor tasting meat this is a restaurant we will be skipping in the future.