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Ed
03-06-2008, 07:10 AM
HK Disneyland Targets Chinese Yuppies

2008-03-05 04:57:34
By MIN LEE
AP Entertainment Writer



HONG KONG (AP) — Hong Kong Disneyland hopes to reverse the fortunes of Disney's first theme park in China with a marketing campaign geared toward young, well-to-do Chinese adults.

Mainland professionals in their 20s and 30s may have an affinity for Disney not seen in the larger population, and park officials say the solution to its poor performance is a targeted marketing campaign aimed at this segment of Chinese consumers.

Those children who were first exposed to Disney as they were growing up in the 1990s — now young adults — are prime potential visitors to the Hong Kong park, Maple Lee, Hong Kong Disneyland vice president for marketing, told The Associated Press in a recent interview.

And advertising will be shifted away from billboards to these younger consumers' medium of choice — the Internet, Lee said.

"Our marketing campaigns weren't this targeted before," she told AP.

Pressure is mounting on park management to turn around the $3.5 billion project majority owned by the Hong Kong government. Local legislators grilled park and government officials about the park's results during a hearing late last year, with one suggesting Hong Kong pull out of the joint venture with The Walt Disney Co.

The theme park was supposed to be a triumphant showcase of the Disney brand at the doorstep of mainland China when it opened in September 2005. But its first year it drew just 5.2 million guests — 400,000 fewer than projected — and attendance tumbled to about 4 million the second.

Although Chinese tourists did outnumber Hong Kong and foreign visitors that second year, according to data from the Hong Kong government, they still haven't arrived in the volumes that investors had hoped for.

The new marketing approach differs from an earlier, more general publicity blitz in which the park distributed two million 21-minute DVDs featuring the park.

The younger, urban workers targeted are relatively high earners that can afford the pricey trip to Hong Kong — usually an hours-long plane ride — and the HK$295 ($38) per person adult admission. That's too much for the average Chinese worker, who makes 500 to 800 Chinese yuan ($70 to $110) per month.

The younger and better paid Chinese are more interested in Hong Kong Disneyland, agreed China Travel Service (Hong Kong) Ltd., which organizes Hong Kong tours for mainland visitors.

Such visitors have often already been to Hong Kong before and have often returned since the park opened in 2005, the travel agent said in a statement in response to questions from the AP.

But park officials still face an obstacle in Disney's young history in China. Mickey Mouse animation first appeared in China in 1986 and Disney only started expanding in earnest in the country in 1993 and 1994, according to Lee.

"Dragon Club," a Chinese TV show that features Disney animation, has been on the air for 12 years, the same length of time that genuine Mickey Mouse and Donald Duck stuffed animals have occupied store shelves in China.

In contrast, the first Disneyland opened in Anaheim, Calif., in the U.S. in 1955, and the brand appeals across generations.

"Take an 8-year-old child in the U.S. in 2008 for example, his or her parents and grandparents already had ties to Disney," Lee said.

"If you haven't grown up with the Disney characters and the stories, it takes a while to understand," Hong Kong Disneyland Managing Director Bill Ernest said at a recent press briefing.

Ernest said the park hasn't set a target attendance figure for its third year but expects to improve its performance.

Announcing quarterly results in February, Disney said attendance at Hong Kong Disneyland recorded double-digit growth in the first few months of its third year of operation. It said revenue also grew but didn't give a specific number and didn't address the park's profitability.

:mickey:

Scar
03-06-2008, 10:17 AM
This reminds me of a story I should have told here on Intercot.

My cousin’s son is 26 and has been living in Shenzhen with his girlfriend for the last 3 years. They’re about a 40 minute bus ride from Hong Kong. They were home for Christmas this year and my parents had everyone over for dinner one night where we meet his girlfriend for the first time. So we’re at the dinner table and I ask:

“Have you guys been to Hong Kong Disneyland yet?”

She answers: “No, but we really should go since I think my uncle can get us tickets.”

I say: “Does he work for Disney?”

She answers: “He’s on the Board of Directors.”

:faint:

I say: “Forget about tickets… get him to pump more money into the parks.”

True story.

2Epcot
03-10-2008, 09:50 AM
My cousin’s son is 26 and has been living in Shenzhen with his girlfriend for the last 3 years. They’re about a 40 minute bus ride from Hong Kong. They were home for Christmas this year and my parents had everyone over for dinner one night where we meet his girlfriend for the first time. So we’re at the dinner table and I ask:

“Have you guys been to Hong Kong Disneyland yet?”

She answers: “No, but we really should go since I think my uncle can get us tickets.”

I say: “Does he work for Disney?”

She answers: “He’s on the Board of Directors.”

I say: “Forget about tickets… get him to pump more money into the parks.”

I like your story scar. My wife worked in Shenzhen for an American company for a while. She was still there when went to Hong Kong Disney just a month after it opened. Sounds like her uncle would not have a problem with tickets.

I agree the took a very cautious approach to building the park, and could have put more into it from the start, but like the article said ... I think Disney is still fairly new for China, and it will take a while for it to have the wide appeal it does here in the U.S.

EveryFiveYearsorso
03-14-2008, 11:44 PM
I had a day off in Shenzhen back on March 3rd and decided to take in my 1st international Disney park. Getting to the park over the border was not a problem and I was there right at opening after 80 minute bus jaunt. Obviously being Monday, I expected a slow day and it was so. By the the time I reached the main gate about 5 minutes before opening, there were at most about 200 people in line. I went through basically every ride and show with nary a wait and after the 3PM parade, I was done and finished up with souvenier shiopping for family and friends back in the USA.

I understand the mentality going on with trying to get the Disney brand impressed onto a culture that until about 12 years ago did not know Mickey Mouse existed at all - as opposed to my first viewing of MMC and World of Disney some 45+ years ago. I have also seen the stats indicating that the other international parks also went thru their opening hiccups for several years.

Key to the HK Disney future will be the final elimination of the border between mainland China and Hong Kong. You can already see the signs as to the catering to the local culture as opposed to foreign visitors (like the Jumbo Sausage/Squid Tentacles/Fish Balls Cart in Adventureland). I was actually surprised at the limited Chinese language being utilized. The key shows in Chinese were the Golden Mickeys and the Stitch Encounter.

By the way, my favorite ride was definitely Space Mountain with the more traditional ride in total blackness. It was a lot smoother as well. The Golden Mickeys (even in Chinese with English subtitles) was very nice as well.

TheRustyScupper
03-15-2008, 02:49 PM
1) It is nice they are "targeting" the Yuppies.
2) They sure can't attract normal people !!!
3) I visited DHK and thought, "What a rip-off!".
. . . small area
. . . very few rides
. . . totally under-built
. . . totally built on-the-cheap

NOTE: Disney is famous for building-cheap, reinforcing the term "Mickey Moused".
. . . Disney-MGM Studios
. . . Disney Paris
. . . Disney Studios Paris
. . . Animal Kingdom
. . . Hong Kong
. . . California Adventure (what a terrible park!)