mousetrapper
10-29-2007, 12:47 PM
Just wanted to share something frustrating I'm trying to work through right now, and see if anyone can provide any insight. It's a bit complicated, so please bear with me...
We booked the Fantasmic! package for Monday, Nov. 19. Our ADR was originally a rather early one at Brown Derby but would give us plenty of time to head over to the 6:30 show. Then Disney Dining called to say that a second show of Fantasmic! had been added that evening - so there's a 6:30 and an 8 pm show - and asked if we wanted to eat a little later in the evening.
The CM talked with my DH, as I wasn't home at the time. DH went ahead and changed the ADR to the later time.
My question to my DH was, which Fantasmic! show are we to attend? DH didn't know. So I called back and asked, and the CM (a different one than my DH had spoken to) told me you always eat first then go to the show (so you can get your vouchers at the restaurant), so we should attend the 8 pm show.
I just called Disney Dining to change another ADR and asked about the Fantasmic! package just to be sure. This CM (yet a different one!) said, no, we should go to the 6:30 show then to dinner afterward because they don't do the Fantasmic! package later in the evening.
The CM offered to check, and while I was on hold, we were disconnected (the Disney Dining survey started asking me questions! ;)). As I wait for her to call me back(!), I thought I'd post this dilemma here.
We've done the Fantasmic! dinner package every trip but we've never had this issue come up....
Can anyone help??
Thanks!
We booked the Fantasmic! package for Monday, Nov. 19. Our ADR was originally a rather early one at Brown Derby but would give us plenty of time to head over to the 6:30 show. Then Disney Dining called to say that a second show of Fantasmic! had been added that evening - so there's a 6:30 and an 8 pm show - and asked if we wanted to eat a little later in the evening.
The CM talked with my DH, as I wasn't home at the time. DH went ahead and changed the ADR to the later time.
My question to my DH was, which Fantasmic! show are we to attend? DH didn't know. So I called back and asked, and the CM (a different one than my DH had spoken to) told me you always eat first then go to the show (so you can get your vouchers at the restaurant), so we should attend the 8 pm show.
I just called Disney Dining to change another ADR and asked about the Fantasmic! package just to be sure. This CM (yet a different one!) said, no, we should go to the 6:30 show then to dinner afterward because they don't do the Fantasmic! package later in the evening.
The CM offered to check, and while I was on hold, we were disconnected (the Disney Dining survey started asking me questions! ;)). As I wait for her to call me back(!), I thought I'd post this dilemma here.
We've done the Fantasmic! dinner package every trip but we've never had this issue come up....
Can anyone help??
Thanks!