Goes4FastPass
04-12-2007, 04:33 PM
Hello All,
A DVC member arranged our stay and sent us confirmation with my name and address on it. "Reservation modified for..."
The member has (of course) done all communcating for us, supplying DVC with our DDP request and ages and relayed back the exact price and the non-cancel-able part we already knew about.
He also 'relayed' out flight information for DME.
(Finally) My Question:
Will the DME docs ('voucher' booklet and baggage tags) go to the member or to the address of the person making the trip (me)?
I know I speak as an 'outsider' but DVC seems to carry this 'We only speak to members' thing a bit too far. If I'm about to go to sleep at the BWV and I want a wake up call will I have to call my DVC member to have it arranged? Of course not.
At some point (apparently not until you're standing at the front desk) DVC should be willing to communicate with the member's guest. Don't DVC members regularly use points to arrange stays for friends and relatives? Don't they want them to have a great experience?
From one end of WDW to the other, you can't sling a dead cat without hitting a DVC booth with someone anxious to setup a visit for you. In my view, DVC should consider members guests - be they relatives or 'point renters' - to be prime prospects for DVC sales. If I were in charge, I'd want to give DVC guests a great experience - what better way is there to give them a preview of what it's like to be a DVC member?
A DVC member arranged our stay and sent us confirmation with my name and address on it. "Reservation modified for..."
The member has (of course) done all communcating for us, supplying DVC with our DDP request and ages and relayed back the exact price and the non-cancel-able part we already knew about.
He also 'relayed' out flight information for DME.
(Finally) My Question:
Will the DME docs ('voucher' booklet and baggage tags) go to the member or to the address of the person making the trip (me)?
I know I speak as an 'outsider' but DVC seems to carry this 'We only speak to members' thing a bit too far. If I'm about to go to sleep at the BWV and I want a wake up call will I have to call my DVC member to have it arranged? Of course not.
At some point (apparently not until you're standing at the front desk) DVC should be willing to communicate with the member's guest. Don't DVC members regularly use points to arrange stays for friends and relatives? Don't they want them to have a great experience?
From one end of WDW to the other, you can't sling a dead cat without hitting a DVC booth with someone anxious to setup a visit for you. In my view, DVC should consider members guests - be they relatives or 'point renters' - to be prime prospects for DVC sales. If I were in charge, I'd want to give DVC guests a great experience - what better way is there to give them a preview of what it's like to be a DVC member?