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The air is getting warmer and
a new parade is marching down Main Street USA; that must mean that
Spring has sprung and another edition of the INTERCOT Insider is in
your mailbox. In this Springtacular edition we take a look at the
brand new daytime parade at the Magic Kingdom, find out what it is
like to stay among the animals at Disney's Kidani Village resort,
and take a look forward to some Summer savings. Hang on to them
hats and glasses, cause this here's the most informative ride on the
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<<Home Away from
Home with Hammer>>
INTERCOTee Hammer stayed at
the Kidani Village this past Fall. Here's the experience she has to
We were in a savanna view 2
bedroom handicap accessible villa which was our request to
accommodate our Mom. Interesting thing we discovered on this trip.
Just so everyone is aware, not all of the bathrooms are
wheelchair/handicap accessible if there is more than 1 bathroom in
the unit; just that one of the bathrooms is accessible. On all of
our previous DVC trips, the handicap accessible bathroom has been
the master bathroom. It was the second bathroom attached to the 2nd
bedroom in our room at Kidani. Required us to do a little shuffling
around for sleeping arrangements, but as there are 3 bathrooms, Mom
could still have the bathroom devoted for just her use.
We loved having the large
continuous balcony! We had a great deal of animal activity outside
our room. We saw giraffes, Anoke cattle, gazelles and various other
animals throughout the week. We started having afternoon happy hour
out there; just a glass of wine and watching the animals! Room was
in very good shape for the most part. Discovered the dishwasher door
would not shut properly when we went to run it. Was quickly fixed
with a call to maintenance.
Service- For the most part, the Cast Members were really fantastic.
I want to especially point out how great the valets were. We use
valet a lot due to my my Mom and her wheelchair. Every one of the
valets would help us with the chair. My sister and I are used to
having to lift the chair so it was nice to have someone else take
care of it. The valet at Beach Club even remembered us when we were
back there a second time and called us by name. While this is
outsourced, these Cast Members still maintained Disney standards. I
make a point to mention that before I move on to my next topic.
The one exception was Bell
Services. When we checked in, our room was not ready, so bell
services took our luggage to store, one of the things being a cooler
with IV bags of medication which had to be administered to my Mom
daily (Mom would have her IV in the afternoons, Cheryl and I would
have a glass of wine ). The cooler was clearly marked as medication
and that it needed to be refrigerated.
Our room was ready around
4:00. We get to our room and call for our bags to brought up. 30
minutes go by; no bags. We call bell services and we are told he is
on his way and should be there in 5-10 minutes. 20 minutes; no bags.
Second call to bell services. We ask to speak to a manager. Manager
sends a call out and we find our bags are sitting another room.
Manager tries to tell us it was delivered as part of Magical
Express, which we answer her that’s not possible as our bags did not
have ME tags and we did not take ME but drove there from Tampa! Our
bags finally get there except the medication cooler is missing! Yet
another call to Bell Services and the cooler is found sitting in the
baggage room! Fortunately, we had packed the cooler with many
freezer packs so the medication was fine, but we were so done with
Bell Services at this point. Received a phone call less than 30
minutes later from a guest services manager who wanted us to hear
about our problems. We did and she gave us a $200 credit to our
account, though we did not ask for any sort of compensation. Whoever
is the outsourced company who was given the Bell Services contract
needs to have it revoked and put out for bid again.
<< On Parade with
alongfortheride and Christine>>
We were fortunate
enough to be able to enjoy the first ever Festival of Fantasy parade
at Walt Disney World. The floats were great! These are some of the
best I've seen in any of their parades. Maleficent is just awesome!
The thing we really noticed this trip was the all-around shortage of
staff. The staff, with the exception of bell services, was really
great, but there really aren't enough of them, so they are really
overworked. That’s why we had housekeeping knocking on our door on
checkout day before 9:00 to clean our room. Or that you have to
allow 3 hours for the maid to clean a 2 bedroom villa. If they
allotted 2 maids to clean the larger 2 bedroom and grand villas,
things would be completed in a timelier manner.
We enjoyed Kidani Village, but will stay there when we aren't there
for Food and Wine--It was pretty far to keep going back to Epcot.
The first float was pretty much just a "princesses" float. It was
very nice though. The 2nd float was the Tangled float.
Then came Ariel's float, followed by the very cool Peter Pan float
and good ol' Tick-Tock. Merida was next, followed by the insanely
cool Maleficent float.
Finally, there was a whimsical float with Pinocchio, Donald & Daisy,
and Pluto followed by a hot air balloon float with Mickey & Minnie.
The parade was entertaining, the music was good, and the floats were
outstanding. You will need to make time for this parade the next
time you're in town.
out the parade video on the INTERCOT YouTube Channel
Easter Bunny hops your way, this edition is hopping off into the
sunset. Spring continues to bloom at the Walt Disney World resort
and so do the surprises. We'll be back in a few weeks with more
great tips, news and deals. See ya real soon!
<< Thank You To Our
The INTERCOT Insider and INTERCOT.com
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