Resort Room Requests
Before their arrival,
many guests staying on property at Walt Disney World like to
request certain resort locations, rooms, buildings, etc. The most important
factor to remember when doing so is that a request is exactly that - a
request. Disney cannot guarantee that your preferences will be met, unless
of course it is due to a medical condition. However, they will do whatever
they can to accommodate their clientele and meet your needs.
It is recommended that guests list their preferences during the initial
reservation process. Your requests will then be documented on your
confirmation paperwork and within the information later forwarded to the
If you decide to phone or fax a room request before your arrival, here
are some suggestions:
Fax or phone your preferences 3-4 days before your arrival date. The Central
Reservation Office does not download room assignments to the individual
resorts any sooner than that.
Phone or fax your resort directly. Contact numbers can be found by clicking
If you decide to phone your requests consider doing it later in the
afternoon. The room assigners are generally busy during the morning hours
with check-ins and outs. The rush normally calms down after 4:00 PM.
List your requests in order of their importance to you. Building
location, bunk beds, balcony and first floor are all common items to request.
The more items you list, the better the chances they will not be met - so be
specific. If having bunk beds takes precedent over a balcony, then list it
Here is an example of what to
include in your fax:
Disney's Polynesian Resort
Attention: Room Assigner
January 1, 2013
Aloha from Snowy New York!
We'll finally be escaping our winter weather by staying at the
Polynesian Resort, January 3-8, 2013. We'd be thankful if you could
possibly accommodate a few room requests. We have a garden view room
reserved and would prefer to be placed in a centrally located building on the
third floor with a balcony. Our first building choice is the Tokelau
longhouse. Fiji and Tahiti would be great alternatives.
We will see you in a few days. My family would like to thank you
for your assistance in making our upcoming trip so Magical.
Name: (Use the same name that
appears on your reservation.)