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Thread: Contact Disney?

  1. #1
    Join Date
    Aug 2013
    Posts
    506
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    Default Contact Disney?

    We had a wonderful time on our trip to WDW this month. The folks at AKL went out of their way to do some things for us and I just wanted to tell them "thanks"!

    I have tried to find a link, but I give up I know someone here can help!

    Thanks in advance
    First WDW Trip 1984
    30+ Trips since 1984
    Disneyland 4 Visits
    Disneyland Paris 2010
    40th Wedding Anniversary December 2013
    Disney Cruises 2: Magic 2005, Fantasy 2012
    Last Trip November 2019

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  3. #2
    Join Date
    Mar 2004
    Location
    Arizona
    Posts
    8,024
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    Default

    The staff at AKL really is wonderful.

    Disney's Animal Kingdom Lodge
    2901 Osceola Parkway
    Bay Lake, FL 32830
    Phone – (407)938-3000
    Fax – (407) 938-7102
    I'll meet you at the Rainbow Bridge.

  4. #3
    Join Date
    Oct 2007
    Location
    Wentzville, Mo
    Posts
    1,306
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    Default

    If you go to the bottom of the WDW web site you will find a link " CONTACT US " They had a bunch of phone numbers to call and one specifically pertaining to your last visit.

    Hope this helps..
    Itchy for another trip

    Caribbean Beach 1989, 90, 92
    All St Movies 1999, 04, 05, 11
    All St Sports 2006
    Pop 2007, 08 x2, 09 x2, 10, 12 x2,13,14,15,16,17,18,2021,23
    POR 2010 x2, 11
    Coronado Springs 2019

  5. #4
    Join Date
    May 2007
    Location
    Wild Wonderful WV
    Posts
    4,152
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    Default

    The address is 2901 Osceola Parkway, Bay Lake, FL 32830. The main number is 407-938-3000 and the fax number is 407-938-4799.
    80 1st./04POR/05POR/06POR/07POR/08POR/09POR/10POR/
    11PORJan/11PORApr/12ASPJun/12AKLJul/12POPNov/13AKL/
    14FQJun/14POPJul/14PORNov/15POPFeb/15FQJun/15AoADec/16ASPNov/17AoAJun/ 17POPSep/18CBJun/19PORApr/

    IN GOD WE TRUST !!

    STEELERS, SIX TIME SUPERBOWL CHAMPS

  6. #5
    Join Date
    Apr 2002
    Location
    Portland, OR
    Posts
    2,422
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    Default

    Here's the email address that I've used a time or two. I have always gotten a response back either via phone or a return email.

    [email protected]


    Steve
    First visit: Disneyland, July 17, 1955 (well, somebody had to be there on opening day!)

    Most Recent Visit:
    Disneyland - June 21-25, 2017
    WDW - Sep 22 - Oct 5, 2019
    Next up: WDW - May 9 - 16, 2020 at Riviera!
    Dec 5 - 16, 2020 at Poly

  7. #6
    Join Date
    Oct 1997
    Location
    INTERCOT, SC
    Posts
    10,997
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    Default

    We all hear the complaints - but when things go RIGHT, I do think it's equally as important to let people know about it.

    Definitely let Disney know how much you enjoyed your hotel, your staff, a character interaction etc. If you can get a cast member name and the area they worked, even better.

    Kudos to you!

    Now if they only made it easier to give praise
    John - aka. The Master Control Program
    Owner, Chairman & Chief Imagination Officer - INTERCOT

  8. #7
    Join Date
    Jan 2006
    Location
    Florida
    Posts
    1,303
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    I emailed my thanks and praise for the AKL staff after our stay back in February. I was contacted within a few days by a Disney representative who was very pleased that I took the time to write. They promised to forward my note along to those involved in making our stay extra magical.
    DVC Owner since 2005: SSR
    DVC Owner since 2011: AKV

  9. #8
    Join Date
    Aug 2013
    Posts
    506
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    Default

    Thanks Fangorn. That is exactly what I was looking for.
    First WDW Trip 1984
    30+ Trips since 1984
    Disneyland 4 Visits
    Disneyland Paris 2010
    40th Wedding Anniversary December 2013
    Disney Cruises 2: Magic 2005, Fantasy 2012
    Last Trip November 2019

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