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My Disney Experience and DVC
I have been having many problems with MDX account for several months. I can not add my children, managed by my wife to my account. Was just told by DVC to call them for all MDX problems. Opt 7 when you call the 800 number.
They said the main Disney MDX support will not be able to help. My experience has proven this statement to be true.
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BWV - Came through but how was I to know
Every so many days, I like to pull up my DVC stuff and I knew they did maintenance so I wanted to triple check my 2 waitlists (BWV standard and boardwalk view studio).
Well one of them was gone. I used the chat tool online to ask about it. The chat person told me to call the 800 number.
The 800 number had a message that I would be waiting for 10 minutes.
But I was scared that waitlist got lost and I would be at the bottom of the pile on a new wait list so I stayed on.
Turns out, there was availability in BWV (standard view). But, how was I to know? No email, no call, nothing.
Not a very magical experience.
Then: #runICOT 1/16
GC Disneyland 10/15
#runICOT 1/15
OKW 7/14
BWV #runICOT 1/14
VBR and BCV 7/13
AoA 10/12 iCOT 15th!
VBR, OKW, Magic, & AKL 5/12
BCV, BLT, Dream 8/11
BWV 9/09
AKV & DCL Magic 5/09
POR 11/08 (no KIDS)
BWV 6/08
SSR 11/07
AKL - 5/06
Offsite 6/05
ASM 7/99
Offsite 3/97
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Originally Posted by JMTStone
Every so many days, I like to pull up my DVC stuff and I knew they did maintenance so I wanted to triple check my 2 waitlists (BWV standard and boardwalk view studio).
Well one of them was gone. I used the chat tool online to ask about it. The chat person told me to call the 800 number.
The 800 number had a message that I would be waiting for 10 minutes.
But I was scared that waitlist got lost and I would be at the bottom of the pile on a new wait list so I stayed on.
Turns out, there was availability in BWV (standard view). But, how was I to know? No email, no call, nothing.
Not a very magical experience.
For some reason I think there is something about wait listing online that if you didn't check the option to replace the original reservation and the wait list cleared it would be held to the end of the day or something to that effect. I just remember thinking it was strange.
I've never gotten an email or a call when something has cleared even though they say emails are sent. I've learned that if I have something pending I check-in daily.
- Lynn -
INTERCOT Staff: Theme Parks, DVC
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Originally Posted by Pirate Granny
So what happens to those non-expiring tickets in the "back" when your trip is over and you want to link them to a future reservation?
Please keep us updated!
Many visits over 35+ years!
DVC member since 2004 (SSR)
Stayed at: Bay Lake Tower, Polynesian, Contemporary, Wilderness Lodge, Boardwalk, Beach Club, Dolphin, PO Riverside, AS Sports, AS Movies, Saratoga, Vero Beach, Hilton Head, Aulani, Disneyland Hotel, and Grand Californian.
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