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Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2006
    Location
    Salem, NH
    Posts
    54
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    Default Member Services hours of operations

    Does anyone know what the hours of operation is for member services? I have not received my welcome kit as of yet.

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  3. #2
    Join Date
    Jun 2000
    Location
    South Jersey
    Posts
    8,904
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    Default

    I believe they are open 9-4:30 with one late evening.... I think Thursday?

    But for sure they are open between 9 & 4 every day.
    Linda
    aka: wendy*darling

    INTERCOT Staff:
    Disney & Orlando Dining/Nightlife, Shopping & Water Parks/Disney Vacation Club

    DVC owners at WLV, BCV and SSR
    Next up: VWL & POFQ Dec 2009 - just adults!
    On Deck: DCL Wonder Dec 2010... but I'm sure we can come up with something before then!

  4. #3
    Join Date
    Oct 2005
    Posts
    67
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    Default From the Mouse's Mouth

    Member Services extends operating hours
    To better serve the growing Disney Vacation Club Member community, Member Services has expanded its operating hours on Thursdays, taking calls until 10 p.m. Eastern Standard Time, and added operations on Saturdays, serving Members from 1-5 p.m EST.

    With these additions, Members now may reach Member Services at (800) 800-9800 from 9 a.m.-5:30 p.m. EST on Mondays, Tuesdays, Wednesdays and Fridays; from 9 a.m.-10 p.m. EST on Thursdays; and from 1-5 p.m. EST on Saturdays.

  5. #4
    Join Date
    Jun 2004
    Location
    NJ
    Posts
    2,044
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    Default

    Bumping this thread up, because I did a search on it and was pleasantly surprised to find the answer!

    Was wanting to call member services tomorrow, but it looks like they are not open on Sundays - so my 11 month out reservation has to wait until Monday!!
    SSR & BC DVC Member
    Coming up - BWV July '18
    BWI '98, BWV '05, '08-16
    BLT - '15, '17
    Beach Club '96, BCV - '04, '06, 09
    Swan '07
    Contemporary - '91, '94, '02, '04
    Wilderness Lodge '00, VWL, 08
    Off Site - '80's

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