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  1. #1
    Join Date
    Sep 2007
    Location
    northeast USA
    Posts
    865
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    Default second seating dining

    I booked a cruise for the end of August three weeks ago. I noticed I am in second seating for dining. This does not work for my family. My DH has medical issues and my DD has serious allergies. She was told on previous cruises with Disney not to eat at the buffet and to pre-order all meals.

    I called to see if I could change seating to the main dining time and was told sorry it is sold out. I am on the wait list. She proceeded to say you don't have to eat in the restaurants, Cabannas is available as is in stateroom dinning and quick bites like pizza. Am I wrong to be disappointed with this suggestion? Eating in the MDR is a big deal. The atmosphere, the "show" at Animators Palette, and the food itself is a big deal to us. I also pre paid gratuities and will not even be provided with the wait staff for dinner meals. I would not change the amounts I know it is out of their control. I just think this response lame. It like saying you can always swim in the tub in your room if the pool is too crowded.

    Also anyone have any suggestions for getting the change without being "that person" you know that person every CM cringes and runs away from.
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  3. #2
    Join Date
    Jul 2005
    Location
    Ontario, Canada
    Posts
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    Default

    I wonder if this would be something the "special services" team could help with?

    I'd give them a call: (407) 566-3602 or an email: [email protected]

    I'm sorry you're having to get this sorted. I have food allergies, and now how awesome the MDR was, and how safe I felt! Good Luck!
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

  4. #3
    Join Date
    Sep 2007
    Location
    northeast USA
    Posts
    865
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    Default

    I called special services and got nowhere. Then I called my travel agent and she called and explained the need for main seating. I was told not to expect a change in seating since it was booked. She told me I could cancel the trip with full refund if it did not change before final payment was due. I told her I would do that. Two hours later I got an email from DCL and it was changed to main seating.
    Disney Cruise 2017
    AKL 2016
    PORR 2015
    Beach Club 2013
    POP Century August 2011
    Disney Cruise Dream 2011
    Cruise Disney Wonder 2006
    Wilderness Lodge, 04, 06, 08, 10
    Allstar Movies 02
    Allstar Sports 96. 98, 00
    Offsite 2015 x2, 90,89, 85

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