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  1. #1
    Join Date
    Jul 2010
    Location
    Albany NY
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    60
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    Default Refund for cancellation... help!!

    Hello all,
    I haven’t posted here in a while, but I really need help with trying to figure this out.
    Due to unseen circumstances, I had to cancel my WDW vacation in May. I just cancelled it online a few minutes ago and then realized I don’t have the gift cards I payed the vacation with!
    I’ve heard it’s an absolute nightmare trying to get a refunded without the original cards to charge back to.
    Has anyone had a similar problem? If so, how do I go about trying to get my money back problem free? Any advise is appreciated!
    Last edited by Dewdrop034; 01-03-2018 at 09:15 PM. Reason: Misspelling

  2. #2
    Join Date
    Oct 1997
    Location
    INTERCOT, SC
    Posts
    10,997
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    Default

    Quote Originally Posted by Dewdrop034 View Post
    Hello all,
    I haven’t posted here in a while, but I really need help with trying to figure this out.
    Due to unseen circumstances, I had to cancel my WDW vacation in May. I just cancelled it online a few minutes ago and then realized I don’t have the gift cards I payed the vacation with!
    I’ve heard it’s an absolute nightmare trying to get a refunded without the original cards to charge back to.
    Has anyone had a similar problem? If so, how do I go about trying to get my money back problem free? Any advise is appreciated!
    I’d call them now. See if you can get a credit against a future trip...
    John - aka. The Master Control Program
    Owner, Chairman & Chief Imagination Officer - INTERCOT

  3. #3
    Join Date
    Jul 2005
    Location
    Ontario, Canada
    Posts
    8,532
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    I agree with John, call them ASAP.

    It is possible for them to issue you a new GC, but it won't happen unless you talk to them about it.
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

  4. #4
    Join Date
    Aug 2008
    Location
    Morristown NJ
    Posts
    7,146
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    By any chance did you have the gift cards listed on the gift card site? If they're still there you could see the money and transfer it to a new card.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  5. #5
    Join Date
    Jul 2010
    Location
    Albany NY
    Posts
    60
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    Well, to update everyone. I called WDW travel and they told me they refunded me the money. I told them that the $200.00 deposit I put down was not refunded yet to my account and that I do not have the 2 $500.00 gift cards in my possession, so refunding them to me would be useless.
    The woman on the phone told me they will reissue 2 new $500 cards and mail them out to me and I should receive them in 10 days.
    I’ll believe it when I see it.

  6. #6
    Join Date
    Aug 2008
    Location
    Morristown NJ
    Posts
    7,146
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    Sounds like it will work out, just keep after it.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

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