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  1. #1
    Join Date
    May 2001
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    Exclamation Merchandise Guest Relations Reportedly Ceases Operation

    Several Guest Reports have held that Merchandise Guest Relations has ceased operation when contacting the service via 1-877-560-6477 or Merchandise.Guest.Services@DisneyParks.com.

    Guests have reported that have been alternatively directed to visit ShopDisney.com or the ShopDisneyParks App.
    Figment! aka Jason o
    INTERCOT STAFF
    News, Rumours & Imagineering
    Dining
    Vacations Beyond Disney

    ~Its what us storytellers do; we restore order with imagination, we instill hope again and again~

    ~We keep moving forward, opening up new doors and doing new things~

  2. Thanks eam, Jeff thanked for this post
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  4. #2
    Join Date
    Aug 2008
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    Morristown NJ
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    That's too bad, most times they were able to find what I was looking for. ShopDisney just don't offer the same service.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  5. #3
    Join Date
    Aug 2008
    Location
    Whitwell, TN
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    So who do you call if something you buy while on WDW property turns out to be broken once you get it home?
    Coming up.. A break from Disney, and a lot of camping!

    Jan'17 POFQ (10k!)
    Dec'16 ASMv & AKL & Pop
    Oct'16 Pop & Cabins
    Jun'16 BC
    Apr'16 ASMv
    Feb'16 CSR
    Jan'16 POR
    May'15 Pop & CBR pirates
    Oct'13 ASMu & AoA
    Dec'10 Pop
    Oct'10 Pop & AKL
    Jun'10 CR
    Mar'07 ASMv
    Jun'04 POR
    Jun'94 Onsite

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  7. #4
    Join Date
    Jul 2005
    Location
    Ontario, Canada
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    On no! They have been able to be a great to help to me before. There are so many things that aren't on the online store, and being outside the US, I can't get/use the app.
    Heather aka ibelieveindisneymagic
    INTERCOT Staff: Vacation Planning, Nightlife, Shopping & Waterparks, Collectibles


    Engaged at the castle!
    My Disney Home is POFQ


    Upcoming: Me & the Hubby August 2017 @ POR

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