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  1. #1
    Join Date
    May 2001
    Location
    Imaginoppolis, Imagination Island
    Posts
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    Exclamation Merchandise Guest Relations Reportedly Ceases Operation

    Several Guest Reports have held that Merchandise Guest Relations has ceased operation when contacting the service via 1-877-560-6477 or [email protected].

    Guests have reported that have been alternatively directed to visit ShopDisney.com or the ShopDisneyParks App.
    Figment! aka Jason ºoº
    INTERCOT STAFF
    News, Rumours & Imagineering
    Dining
    Vacations Beyond Disney

    ~It’s what us storytellers do; we restore order with imagination, we instill hope again and again~

    ~We keep moving forward, opening up new doors and doing new things~

  2. Thanks eam, Jeff thanked for this post
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  4. #2
    Join Date
    Aug 2008
    Location
    Morristown NJ
    Posts
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    That's too bad, most times they were able to find what I was looking for. ShopDisney just don't offer the same service.
    - Lynn -
    INTERCOT Staff: Theme Parks, DVC

  5. #3
    Join Date
    Aug 2008
    Location
    Whitwell, TN
    Posts
    1,562
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    So who do you call if something you buy while on WDW property turns out to be broken once you get it home?
    Disney Dream May 2019, WDW Dec 2019

    18 Oct ASMv
    16 (APs) Jan POR, Feb CSR, April ASMv, June BC, Oct Pop & Cabins, Dec ASMv & AKL & Pop, Jan '17 POFQ (10k!)
    15 May Pop&CBR pirates
    13 Oct ASMu&AoA
    10 (APs) June CR, Oct AKL&Pop, Dec Pop
    07 March ASMv
    04 June POR
    94 June Onsite

  6. Likes magicofdisney liked this post
  7. #4
    Join Date
    Jul 2005
    Location
    Ontario, Canada
    Posts
    8,532
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    On no! They have been able to be a great to help to me before. There are so many things that aren't on the online store, and being outside the US, I can't get/use the app.
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

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