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  1. #1
    Join Date
    Jan 2007
    Location
    So Cal Desert
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    Question Any idea who I should contact?

    I was charged twice for a locker at Disneyland on Tuesday. I didn't notice until yesterday when i checked my account online. Usually with a credit card charge there is 800 number listed with the name of the business. This time it just says Disneyland locker. Should i just go through my bank or contact Disneyland guest service? My husband says its only $7 so just forget it but $7 is $7, ya know! LOL

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  3. #2
    Join Date
    Jul 2005
    Location
    Ontario, Canada
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    For anything like this, I usually start with my credit card company. Generally, they are good at dealing with it for me, instead of me trying to deal with the merchant, even though I know Disney probably has a decent process for sorting out errors like this.
    Heather aka ibelieveindisneymagic
    INTERCOT Staff


    Engaged at the castle!
    My Disney Home is POFQ

  4. #3
    Join Date
    Sep 2009
    Location
    Willington CT
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    Quote Originally Posted by DisneyLandMomma View Post
    I was charged twice for a locker at Disneyland on Tuesday. I didn't notice until yesterday when i checked my account online. Usually with a credit card charge there is 800 number listed with the name of the business. This time it just says Disneyland locker. Should i just go through my bank or contact Disneyland guest service? My husband says its only $7 so just forget it but $7 is $7, ya know! LOL
    was it 2 charges or 1 some companies double charge and when they realize everything is in order they return the second charge... but i would go to your cardholder and talk to them first
    92 Fort Wilderness.
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  5. #4
    Join Date
    Jan 2007
    Location
    So Cal Desert
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    Thanks for the replies. It was two seperate transactions, so just went ahead and contacted my card company.

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