My Disney Experience and DVC
I have been having many problems with MDX account for several months. I can not add my children, managed by my wife to my account. Was just told by DVC to call them for all MDX problems. Opt 7 when you call the 800 number.
They said the main Disney MDX support will not be able to help. My experience has proven this statement to be true.
BWV - Came through but how was I to know
Every so many days, I like to pull up my DVC stuff and I knew they did maintenance so I wanted to triple check my 2 waitlists (BWV standard and boardwalk view studio).
Well one of them was gone. I used the chat tool online to ask about it. The chat person told me to call the 800 number.
The 800 number had a message that I would be waiting for 10 minutes.
But I was scared that waitlist got lost and I would be at the bottom of the pile on a new wait list so I stayed on.
Turns out, there was availability in BWV (standard view). But, how was I to know? No email, no call, nothing.
Not a very magical experience.