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Several Guest Reports have held that Merchandise Guest Relations has ceased operation when contacting the service via 1-877-560-6477 or [email protected].
Guests have reported that have been alternatively directed to visit ShopDisney.com or the ShopDisneyParks App.
That's too bad, most times they were able to find what I was looking for. ShopDisney just don't offer the same service.
So who do you call if something you buy while on WDW property turns out to be broken once you get it home?
On no! They have been able to be a great to help to me before. There are so many things that aren't on the online store, and being outside the US, I can't get/use the app.