minnie04
03-09-2015, 11:54 AM
I just got back from a weekend in Orlando. Didn’t do Disney we were there for Baseball. We stayed at a hotel in Kissimmee that said it was a "Disney Good Neighbor Hotel". They were all decked out with Disney everywhere, but let me tell you this place was a nasty mess. We ended up leave first thing in the morning. We were told by the night staff that the 'NEW" owner was not going to invest any additional money into the hotel/resort. We stayed here about 4 or 5 years ago and it was great no issues. They are 1, 2 &3 bedroom suites with everything you need to stay for a week or more. OK NOW back to the reason I wrote this. I never right reviews or bash any hotels unless they are really bad. And this place really needs to be looked at by Disney if they are letting them call themselves a "Good Neighbor hotel"
Examples of really bad to me was
1. All the sliding doors wouldn't lock. We had to take a picture off the wall and block the door from opening. Maintance was a no show
2. Carpets were very warn out and stained.
3. Sheets had rips in them, clean, but ripped
4. Towels had some holes in them
We didn't check in until 1:00am so we had to make the best of it for one night. :ack:
OH and not to mention the roach that greeted us at the door. Now being from Florida that will happen from time to time, so I’m not going to fault them on that one. I never saw another one or anything else crawling, so we were good there..lol
It’s a shame this place has gone down so bad. It has really big rooms and plenty of space for a big family. Just not the care it needs and I feel bad for the staff. I’m sure we weren’t the first and won’t be the last to leave I’m not the type to yell or demand anything, so we toughed it out for one night and were on our way in the morning, but I would like to let the right person/office in on what is going on there. I feel it would fall on deaf ears if I spoke to the manager or even the owner they know they have a bad place and won’t make the changes, so maybe If Disney took away their “good neighbor” status they would change something. It’s worth a shot..
We did speak with the night shift "manager" she was as helpful as she could be even offered another room. We took a look at it (2:30am) and it was just about the same set up so we just said no and got a refund on the second night.
Examples of really bad to me was
1. All the sliding doors wouldn't lock. We had to take a picture off the wall and block the door from opening. Maintance was a no show
2. Carpets were very warn out and stained.
3. Sheets had rips in them, clean, but ripped
4. Towels had some holes in them
We didn't check in until 1:00am so we had to make the best of it for one night. :ack:
OH and not to mention the roach that greeted us at the door. Now being from Florida that will happen from time to time, so I’m not going to fault them on that one. I never saw another one or anything else crawling, so we were good there..lol
It’s a shame this place has gone down so bad. It has really big rooms and plenty of space for a big family. Just not the care it needs and I feel bad for the staff. I’m sure we weren’t the first and won’t be the last to leave I’m not the type to yell or demand anything, so we toughed it out for one night and were on our way in the morning, but I would like to let the right person/office in on what is going on there. I feel it would fall on deaf ears if I spoke to the manager or even the owner they know they have a bad place and won’t make the changes, so maybe If Disney took away their “good neighbor” status they would change something. It’s worth a shot..
We did speak with the night shift "manager" she was as helpful as she could be even offered another room. We took a look at it (2:30am) and it was just about the same set up so we just said no and got a refund on the second night.