LoganBaileeMom
06-07-2010, 06:26 PM
Hello
I have 34 days to go before our trip (July 11-18) staying at Pop for the first time and I have yet to receive my travel documents. I called Disney last week and was transferred to several people who all stated they couldn't help me because I book thru a travel agent. I called travel agent prior to me calling disney and had no luck. Sent Disney an e-mail, no response as of yet. Called a different number I found on the Disney site and spoke with a very nice & helpful CM who at least told me that our documents were sent to the printer on 5/30 and I should expect a call from the travel agent this week, hopefully. I questioned the CM why I wasn't told that last week, so said it was listed but they probably didn't want or know where to look. I also asked the nice CM why I have trouble with my confirmation number on disneyworld.com she stated it's because I booked thru a travel agent, I explained to her I wanted to do on-line check-in and she gave me the website mydisneyvacation.com...hope this works. I was wondering if any one received there documents closer to the vacation. Last time we went (8/08) I received them right at the 45 day mark. I am really anxious to get them as last trip was not all we expected it to me..Hurricane Faye paid a visit....8 days of rain...we saw no complete parades, no fireworks, some shows were stopped and they thought they might have to close down early one day. My kids are older now DS7 & DD4 are really excited and can't wait. Thanks for letting me sound off..I do all the planning, packing, etc. :mickey:
I have 34 days to go before our trip (July 11-18) staying at Pop for the first time and I have yet to receive my travel documents. I called Disney last week and was transferred to several people who all stated they couldn't help me because I book thru a travel agent. I called travel agent prior to me calling disney and had no luck. Sent Disney an e-mail, no response as of yet. Called a different number I found on the Disney site and spoke with a very nice & helpful CM who at least told me that our documents were sent to the printer on 5/30 and I should expect a call from the travel agent this week, hopefully. I questioned the CM why I wasn't told that last week, so said it was listed but they probably didn't want or know where to look. I also asked the nice CM why I have trouble with my confirmation number on disneyworld.com she stated it's because I booked thru a travel agent, I explained to her I wanted to do on-line check-in and she gave me the website mydisneyvacation.com...hope this works. I was wondering if any one received there documents closer to the vacation. Last time we went (8/08) I received them right at the 45 day mark. I am really anxious to get them as last trip was not all we expected it to me..Hurricane Faye paid a visit....8 days of rain...we saw no complete parades, no fireworks, some shows were stopped and they thought they might have to close down early one day. My kids are older now DS7 & DD4 are really excited and can't wait. Thanks for letting me sound off..I do all the planning, packing, etc. :mickey: