Park Policies - Straight from...

[Main Street Jim]

...the Walt Disney World Cast Portal, and stuff that Cast *SHOULD* be enforcing on a daily basis.

While reading the thread about Monorail etiquette, here's some for the entire WDW-owned properties, including theme parks and water parks (Intercot moderators - feel free to post this somewhere on Intercot for all to read):

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Guest Appearance Guidelines for Walt Disney World Resort

The Walt Disney World® Resort is a heavily themed environment whose world-renowned brand is woven into every element of our show. We reserve the right to exclude from all of our gated attractions (i.e, theme parks, water parks, Downtown Disney® Pleasure Island, DisneyQuest® Indoor Interactive Theme Park) Guests whose appearance could create a distraction to the show. Some examples of Guest appearance that could be considered inappropriate or a distraction to our show include, but are not limited to:
· Masks
· Easily visible obscene or objectionable language or graphics
· Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment (e.g. STRING BIKINI TOPS, bikini bottoms, G-strings, etc.)
· Objectionable tattoos

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The goal of the Walt Disney World® Resort is to provide a safe, secure environment for our Guests to enjoy the show and our Cast Member to deliver the show. To this end, all theme park guests are required to wear shirts and shoes at all times, including in theme parks, attractions, and shows (no bare feet permitted in ANY ride vehicle). Swimsuit tops are allowed when worn with other appropriate garments. “Swimsuits only” are NOT permitted in any theme park attraction or show.

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Please assist Walt Disney World Resort by showing common courtesy to fellow Park Guests. Please be respectful of others. Do not use profanity or engage in unsafe, illegal or offensive behavior. Proper attire, including shoes and shirts, must be worn at all times.

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Items NOT PERMITTED Into Theme Parks and Downtown Disney:

Certain items are not permitted into the Theme Parks and Downtown Disney. This includes, but is not limited to:
· Wagons, skateboards, scooters, inline skates, and shoes with built-in wheels
· Any trailer-like object that is pushed or towed by an ECV, wheelchair, or stroller

Note: Guests are not permitted to pull items behind them. Any item that requires a Guest to pull it behind him, including a stroller, rolling backpacks, suitcases, wheeled coolers, etc., is not permitted into the Park.

· Suitcases, coolers, or backpacks with or without wheels larger than 24" length x 15" width x 18" height (which mirrors the large locker sizes)
o Note: Coolers required for medication may be stored in a locker or at First Aid.
· Two-wheeled or three-wheeled conveyances
· Strollers larger than 36" x 52" (which mirrors the rental stroller sizes)
· Weapons of any kind
· Alcoholic beverages and any illegal substances
· Folding chairs, except certain portable seats that can be used as mobility aids
· Glass containers (excluding baby food jars and perfume bottles)
· Pets are not allowed. Service animals are permitted.
· Food and drinks are NOT permitted on any Walt Disney World Resort attraction, or in any theme park indoor theater-type show (i.e., Country Bear Jamboree, Mickey’s PhilharMagic, etc.)

[CaptainJessicaSparrow]

I've been seeing more and more clothing that shouldn't be allowed. One kid was wearing a shirt with profanity on it and I pointed out to my leader and he just shrugged.

Seems no one cares any more just to avoid some kind of discrimination lawsuit like Southwest Airlines.

[hubbyofadisneyholic]

We were just at WDW and I was appalled at some of the things we saw written on t-shirts.
Not to mention the level of dress (or undress) that is obviously tolerated in the parks nowadays.:blush:
Certainly a lot different than the standards that were enforced 10 - 15 yrs ago.

As the man said many years ago "the times they are a changing"...;)

[kakn7294]

FIL's wife cursed in Chef Mickey's a couple of years ago. I wanted her removed completely from property :banned: but alas, the hostess only rolled her eyes. Too bad, it certainly would have greatly improved my vacation experience.

There does seem to be a significant decline in the enforcement of the rules. I don't know if it's due to a lack of training or a lack of caring or a combination of both. I know that the rules aren't clearly posted in many cases, but things like not wearing offensive or revealing clothing should be common sense and it shows a lack of respect for their fellow guests when someone shows up improperly attired.

[Sammyjo]

It's really a shame that Disney has to be put in the position to try and enforce some of these rules. A lot of people that wear offensive clothing don't really care and will tell you about it when they are approached about their clothing. I feel really bad for cast members who have to try and enforce the rules it can't be an easy task. I don't understand why people can't just follow the rules. We have rules so everyone can have a better time. :mickey:

[TheRustyScupper]

1) Managers would never allow CM's to enforce these rules.
2) Manager rules are to never let complaints go beyond their level.
3) That is the way to get promoted.
4) YOU DON'T CAUSE WAVES WITH GUESTS.
5) Pity the poor CM that tries to enforce rules.

NOTE: I personally know of CM's that were disciplined severely for trying to enforce the rules. In at least one case, they tried to fire the CM for doing the right thing.

[#1donaldfan]

yep.....I'm gonna have to agree with rusty on this one.....you can only enforce what your supervisor will let you....if they don't have your back, then I suppose it's easier to "not notice"....

...someone mentioned common sense....(thats' funny, what's that??) ....it's a shame that more n more people are losing what common sense is .... common courtesy ....(what's that??)......

....we've been lucky on our yearly trips to have not encountered too many (can I please say it ?? !! ?? ) idiots.... I can't remember one time that I would have liked to "snatch" someone up .....

....anyway....all in all, I think Disney does a great job in entertaining us..... what a monumental job it is to do what they do every single day......:mickey:

[Lorraine444]

Ca you say "lawsuit" freedom of everything!

[Altair]

1) 2) Manager rules are to never let complaints go beyond their level.
[/COLOR][/I]

Most people have figured out that by talking to a "manager" they will always get what they want, get something free or both.:(

[Wells]

These policies are just common sense for a family oriented entertainment venue like Disney world and should be enforced by security at the entrance to the parks. This is not to say that there should be "attitude police" posted at the gates of the kingdom, but by establishing a common location with due authority to enforce the rules, there can be no question as to whose responsibility it is to prevent objectionable or inappropriate clothing and items from entering the parks. This would relieve the in-park CM's and their managers from having to make, what are apparently, confrontational and / or career limiting decisions on the spot. Disney park s general management should take responsibility for enforcement of their own rules....

[Harley-Davidson_Guy]

...the Walt Disney World Cast Portal, and stuff that Cast *SHOULD* be enforcing on a daily basis.

Easily visible obscene or objectionable language or graphics[/B]

YES! And this should include people on GAY DAY! I found some people wearing shirts that were very rude and couldn't belive they were allowed in the park wearing these shirts.

[Wells]

....And I should have included in my first post, The rules and policies should be posted in conspicuous locations at the parks, resorts, in the maps, guides and admission media to make sure that everyone who whishes to enjoy the parks are aware of the community standards the are expected to subscribe to before arriving at the park entrances. Not in a "ten commandments" sort of way, but as a friendly reminder that Disney provides a unique family experience that requires a little more considerate standard of behavior from all guests and employees...Opps, I meant cast members......

[thumperbug]

It would be nice if security would take a look at some of the folks coming in while they went thru their bags and send people back to their rooms to change when it is appropriate.

I am constantly amazed at how many young ladies are dressed more like ladies of the night. Shorts and skirts that don't cover much, with high heels (never understood that one as a footwear for parks) and tops made of what can only be considered as 2 threads with a small patch of some kind of fabric. Come on people...this is a family park...Its bad enough when you see girls dressed like this....worse when their shape and size does not warrant any flesh showing (thats my nice way of saying people trying to squeeze 10 lbs into a 5 lb bag).

I'll get off my podium now.

[Ladyvader]

There does seem to be a significant decline in the enforcement of the rules. I don't know if it's due to a lack of training or a lack of caring or a combination of both. I know that the rules aren't clearly posted in many cases, but things like not wearing offensive or revealing clothing should be common sense and it shows a lack of respect for their fellow guests when someone shows up improperly attired.

Believe me we care, but it comes to a matter of choosing our battles. There is nothing that makes a cast member's day then trying to enforce one of these rules only to be yelled at and sometimes spit upon. It makes us all a bit gun shy.

Cast members reading this, if you see a shirt that is objectionable you can ask the guest to please turn the shirt inside out. Its a pretty easy recovery.

Other rules of the park if you rent a ECV, our motorized scooters please know that only one passenger is allowed on the vehicle. It is on the key tab that if caught with more than one riding the vehicle can be taken away. This again is another tough one to enforce. They will comply and then just go down the street and load up again.

No roller skating in the parks. Please leave those Heelies at home kids!!! They are dangerous to everyone, and not really a good idea. When I have said to a child please no skating I have been yelled at and told to leave the parenting to them. My response was then well Sir, please inform your child there is no skating in the parks.

Its a never ending job for sure. And the saddest thing of all is that if everyone would just be considerate of other people there would be no problems at all.

[FromKnoxvilleto Disney]

I couldn't agree more. My family and I journey to DW to escape reality and enter a magical place. This is kind of hard to do sometimes when there are constant reminders of the main reason I need an escape to begin with. Lack of common courtesy drives me crazy especially when you are at DW.

[Texas Tinkerbell Too]

Thank you, Main Street Jim for posting this thread. We have been to the park multiple times. While I was aware of most of these "rules", I did not know about the objection of in-line skates in the parks. I am glad to see this (on the other hand...my DS9 who will be walking for 10 days, is not). :roller:

[CaptainJessicaSparrow]

I too don't understand the heels for the parks. There are times when I just shake my head. I mean, it can't be comfortable to be standing and walking all day in those things.

[jilwil]

Thanks for the reminders, Main Street Jim! :thumbsup:

Unfortunately, those of us that truly appreciate those reminders are probably not the ones that really need them. :(

[kakn7294]

Believe me we care, but it comes to a matter of choosing our battles. There is nothing that makes a cast member's day then trying to enforce one of these rules only to be yelled at and sometimes spit upon. It makes us all a bit gun shy.Please don't think I mean all CM's don't care. I know that there are very many who do care - a number of you are members here. If it weren't for the CM's who do care, the magic would no longer exist. I should have posted a bit more carefully!

[big blue and hairy]

I too don't understand the heels for the parks. There are times when I just shake my head. I mean, it can't be comfortable to be standing and walking all day in those things.
I agree there. Hopefully the fact that the company that makes them has had to start making regular shoes, because the heely sales have dropped is a good sign.

:sulley:

[Ian]

It would be nice if security would take a look at some of the folks coming in while they went thru their bags and send people back to their rooms to change when it is appropriate.Right, see to me this is a no brainer. If Disney actually wanted to enforce these rules they could easily push it off to the security people doing bag checks and monitoring the entrance turnstiles.

The fact that they don't tells me that they're not at all serious about it .. they just have those policies as a fallback in case, for some reason, they need to invoke them to kick someone out of the parks.

[big blue and hairy]

Right, see to me this is a no brainer. If Disney actually wanted to enforce these rules they could easily push it off to the security people doing bag checks and monitoring the entrance turnstiles.

The fact that they don't tells me that they're not at all serious about it .. they just have those policies as a fallback in case, for some reason, they need to invoke them to kick someone out of the parks.I agree that these rules should be enforced, but doing it in the bag check area is problematic. One, not everyone goes through the bag check. Two, I don't want to be stuck behind someone arguing about their attire with the bag checker. Three the turn your shirt inside out solution, which is a good one, won't work there, Where are they going to change? These same problems apply to the entrance turnstiles. There would need to be extra people there to escort folks to restrooms to change.

:sulley:

[Seasonscraps]

I guess for me, the bigger question here is "Why don't supervisors, managers, whoever higher up want to enforce rules that are for the comfort and safety of all the guests?" I understand the squeaky wheel gets the grease, not wanting to make a scene, customer satisfaction etc but the people that are really paying the price are the GUESTS THAT FOLLOW THE RULES! It's their vacations that are compromised by walking through cigarette smoke outside the designated areas while trying to dodge some kid with heelies as we trip on a rolling tote bag!! Who do we complain to?

[Carol]

MODERATOR WARNING;

This is a family site.

Please refrain from skirting around inappropriate text by using blanks .... etc.

It's not allowed here at INTERCOT and is part of the Terms of Service you all agreed to upon registering.

[DisneyorBust]

Hopefully, customer information like this will make it's way to WDW management.
I have never understood why companies try to appease ''guests'' that will not follow rules, verbally assault employees/CM's and cause general problems for other guests. I truly believe that if companies such as WDW would ENFORCE their own rules and back the CM's with these negative guest encounters, you would not see a decline in attendance and you would have a better guest and CM experience.

[tmosier]

MODERATOR WARNING;


Please refrain from skirting around inappropriate text by using blanks .... etc.

It's not allowed here at INTERCOT and is part of the Terms of Service you all agreed to upon registering.


Maybe I missed it, but I've not picked up on anyone "refraining from skirting around inappropriate text by using blanks" or something else. Would you please explain further?

[Melanie]

Maybe I missed it, but I've not picked up on anyone "refraining from skirting around inappropriate text by using blanks" or something else. Would you please explain further?

If you notice, posts have been edited.

Since these things aren't allowed on INTERCOT, they have been removed and a warning was then posted.

[CaptainJessicaSparrow]

If you notice, posts have been edited.

Since these things aren't allowed on INTERCOT, they have been removed and a warning was then posted.

Sorry, I was just responding to one of the other comments trying to use the best way I could. :blush:

[Harley-Davidson_Guy]

It was mine that created the warning. :blush: Sorry.

[dmosher]

Well I am not trying to start anything, but I'd add to this list the whole "designated smoking areas". not that hard to understand or figure out and yet it is Never enforced. On that note I would like to Thank the CM who are brave enough to say something and if you are a CM and someone comes up to you and points this out, please believe that we are behind you if the smokers get rough.
:pipes:
D

[EditReject]

Unfortunately, all of those rules mean nothing if they are not enforced, even though I think we would all agree that they fall under just plain common sense. I can understand though how a CM would be hesistant on enforcing some of them as you simply do not know how someone will react. It is a tough situation to be in and I do not envy the CMs when placed in that position, which is Catch .22 through and through.

I may have some graphic and off-color t-shirts in "real-life" that are situation appropriate, but when I do WDW, the Disney attire comes out and I become a Disney "dork." ;) I never understood why someone would go there and be disruptive in some shape or form (intentional or not). What they would get out of that I do not know. :confused:

[Harley-Davidson_Guy]

Unfortunately, all of those rules mean nothing if they are not enforced, even though I think we would all agree that they fall under just plain common sense. I can understand though how a CM would be hesistant on enforcing some of them as you simply do not know how someone will react. It is a tough situation to be in and I do not envy the CMs when placed in that position, which is Catch .22 through and through.

I may have some graphic and off-color t-shirts in "real-life" that are situation appropriate, but when I do WDW, the Disney attire comes out and I become a Disney "dork." ;) I never understood why someone would go there and be disruptive in some shape or form (intentional or not). What they would get out of that I do not know. :confused:

Exactly! I am the samewaay. In fact, I have a couple of favorites that say "I probably don't like you either" but I never wear them at Disney because that isn't very Disney like.

[dephenn]

Unfortunately this thread is probably not reaching the offenders except the parents of kids with heeleys and I'm sure they will correct that issue now that they know. As mentioned earlier I have seen CMs try to enforce the rules and get berated by low class rude individuals, can't bring myself to call them guess, only to see them further embarrassed by a supervisor by letting the individual(s) get away with breaking the rule. Whenever I see a CM receiving a hard time for enforcing a rule I always make sure to thank them and offer my name and resort if they need any support.

[Speedy1998]

I agree that these rules should be enforced, but doing it in the bag check area is problematic. One, not everyone goes through the bag check. Two, I don't want to be stuck behind someone arguing about their attire with the bag checker. Three the turn your shirt inside out solution, which is a good one, won't work there, Where are they going to change? These same problems apply to the entrance turnstiles. There would need to be extra people there to escort folks to restrooms to change.

:sulley:

Actually if you did it at the turnstiles you would not need someone there to escort people to the restrooms. I know MK and EPCOT have bathrooms outside the gates, and I am pretty sure that AK, and DHS do too, I have never used those though.

[Speedy1998]

Question about wheelies.

I could have sworn that I read somewhere that in Fl. it is illegal to wear wheelies in places like DW, SW, Universal, and malls.

I heard it was something like a $200 fine if the county sheriff caught you.

[Beast_fanatic]

When we were at WDW last October, we drove to the Magic Kingdom on our last day, and the tram attendant told a guy he was dressed inappropriately and he had to get off the tram (presumably to change shirts in the car or turn it inside-out as it had some very bad profanity on it referencing New York City).

I thanked the attendant as she came by our row. :thumbsup:

[Figment52]

I think a lot of it comes down to people just not realizing, or stopping to think, that what they say or do isn't ok. Society now is a lot more tolerant, lax, and/or accepting that we don't question attitude or behavior as much as before. I also think those same people can often make genuine mistakes, and when called on it, have no problem rectifying.

The rest of them? I think they're a smaller percentage, but because of the outlandish behavior and attitudes, they just stand out more. I really feel for the CMs dealing with that crowd - especially if they don't have support of their management. I guess what mgmt doesn't understand is that by letting one guest off the hook, that they are not only making other rule abiding guests upset, but that they are making the job harder for themselves in the longrun. DD works retail and has plenty a story to tell about customers who get away with stuff, only to return time and time again to pull the same stunts. If rules were handed down hard the first time, it would stop.

[PAYROLL PRINCESS]

I've seen more large people who obviously don't own full length mirrors. Or they have one of those carnival mirrors that distort the image. Cuz they aren't seeing what the rest of us are seeing. And not just at Disney, but everywhere.
And the number of women showing off their assets this year has been unbelievable. We saw more flesh at the Mall yesterday than you would at the beach! Common sense and common courtesy have disappeared apparently.

[crazypoohbear]

So, if we as guests, were to complain to management that the rules were not being enforced would that help??
I think if management heard from all of us that we WANT a family friendly PG rated park we would get it.

[Seasonscraps]

So, if we as guests, were to complain to management that the rules were not being enforced would that help??
I think if management heard from all of us that we WANT a family friendly PG rated park we would get it.

I am planning to email Disney about a few things like enforcing their own rules, support the CMs that do so, etc but I don't expect a reply or any change.

I think the people that want the rules followed would have to cause a huge ruckus on Main Street to get any attention since that's what Disney Mgmt responds to. :rolleyes:

[prttynpnk]

Sometimes we all just have to keep in mind that our sense of humor or appropriateness isn't everyone elses- I don't mind foul language, but I wouldn't ever want to be responsible for someones child learning a new word- that's were my freedom ends- when it ruins someone elses trip!
As for the poor CM's- it's just like any retail- you start out gungho and eventually the lack of support makes you ask yourself "Am I paid enough to tackle this issue? "
We the park-goers always need to remember how much effort is being put forth every day for our enjoyment and listen when a CM has to ask you to obey a rule.

[big blue and hairy]

I may have some graphic and off-color t-shirts in "real-life" that are situation appropriate, but when I do WDW, the Disney attire comes out and I become a Disney "dork." ;) I never understood why someone would go there and be disruptive in some shape or form (intentional or not). What they would get out of that I do not know. :confused:
They think they are being edgy, when in fact, they're being idiots.

:sulley:

[BandMan]

They think they are being edgy, when in fact, they're being idiots.

Exactly. I am a school teacher; I deal with it every day. And you wouldn't believe the parents rushing to the defense of this behavior. :shake:

[Disneyexpert15]

I was at the Polynesian at Ohana with my mom. We both heard this guy swearing. I was like, you shouldn't use that language at disney.:old:

[Marilyn Michetti]

O.K., without quoting Jim's original list, can I ask????

We were always told that fold up, cane type, seats that you can carry, weren't permittted. That would be a godsend to some folks that just can't stand for an hour, but don't need an ECV. Am I understanding that if you need a cane and an occasional seat, you can bring them?

I just told a friend a couple of weeks ago that they weren't allowed.:blush:

[dizknee531]

I know that not all park goers are staying on proprty. So how do you get these rules across?? If the guest was prepared, then the CM wouldn't be put into the situation. I know most of the things are common sense and I love the rules. So any ideas on a handout or posting somewhere in the pamphlets at the park??

[Seasonscraps]

I know that not all park goers are staying on proprty. So how do you get these rules across?? If the guest was prepared, then the CM wouldn't be put into the situation. I know most of the things are common sense and I love the rules. So any ideas on a handout or posting somewhere in the pamphlets at the park??

They could distribute the entry rules from the parking lot gates where they collect the fee.

This could be reinforced by signs at bag check and the turnstyles.

There are rules & regs posted in the park maps but it seems moot at that point since they are already in the park but it may help back up the CMs when they approach a rule breaking guest.

[Septbride2002]

Someone should sky write "Spandex is a privelege, not a Right!"

Either that or enforce a no spandex rule

;)

~Amanda

[WhiteRose1]

cultures...

people from other countries have different 'rules' related to modesty. For example, my Indian friend wears a very revealing bikini top at the pool, but wears ankle length pants (bathing suit material, not spandex, not tight, hard to describe, but very beautiful!) She would never ever consider exposing her ankles or legs, and is very careful of this. To her, shorts are just not apropriate, but she is not offended when someone else wears them. But covering up her middrift is just not something she usually does, or even considers, unless she is reminded.

At work she dresses professional, but when she is just hanging with friends, she dresses what is comfortable for her! If I was to visit her house, I would dress appropriately to respect her culture. (long pants)

Unfortunately, not everyone is so thoughtful. Yes, we 'uptight americans' require more covering of the middrift than other cultures, but it is still a culture thing...Even smoking is a culture thing. (try to find a non-smoking resturant in Paris and give me their address!!)

But rude clothes...I can not think of an excuse for that.

I know that in my industry... (JD POWER Award Winning Customer service company - I'm a customer service quality analyst)

...many times employees are encouraged not to confront customers, to avoid physical acts of harm, and also to avoid creating a scene seen by other, non-affected customers.

Agents are 'gun shy' because many times they are encouraged to be. Many are trained to 'pass on' a troubled customer to a manager who might have more experience dealing with whatever issue is on hand. Some agents are also uncomfortable passing on troublesome customers because it could make them appear 'not able to handle the situation'. It's a catch 22.

It's a constant problem in most industries.

(Sorry to ramble on, but Customer Service is my Career.)

[SBETigg]

I wish people would follow rules, but I have more problems with people breaking rules that actually endanger others, like the no heelies rule, than with questionable attire or rude language on shirts. I can explain attire to my kids. It opens the way for family discussion-- and my kids are older, so that helps. Safety issues affect everyone.

I hope that CMs and security actually try to crack down on safety violations. If I get hurt by another guest because the rules were overlooked, I'm potentially going to complain more loudly than the one who got away with breaking the rules in the first place. Supervisors should know better. The customer is always right, but I'm a customer, too, and I expect to be reasonably safe from unnecessary injury in a Disney park.

[Main Street Jim]

Managers would never allow CM's to enforce these rules.That's what those rules and policies are there for - for us front-line Cast to enforce them, and the managers - who put those policies in place - SHOULD be backing up their Cast. I know that EVERY DAY, just about, I'm "enforcing" one or more of these policies: kids with Heelies in my queue skating down the ramp at the Speedway; guests PULLING the rolling backpacks; kids with no shirts on, or no shoes on (if they're old enough to get into my racecar - or any other attraction for that matter - they're old enough to be wearing shoes AT ALL TIMES in the parks - and I inform guests as such); young ladies with bikini tops on; kids too young or too small to ride an attraction (I was out at Space Mountain FastPass return the other night, and a guy claimed he was going to hold his six-month old daughter ON HIS LAP as he barged past me before I stopped him...). The "smoking where they shouldn't be" thing? All the time, I'm directing guests to the nearest smoking area (and the worst "non-designated" smoking area seems to be at the gate near the ToonTown sign by the Tea Cups...). The problem with the "language on the shirts" thing, is that those should be stopped by the Turnstile Cast. They're TRAINED to; they just don't enforce it. Why? Because "it's a negative image we don't to project to guests by telling them 'no'".

All it takes is a simple, "I'm sorry, (sir or ma'am), but this is not a designated smoking area. The closest one is _______. Thanks! Have a great day!" And most of the time, it's either, "Oh, I'm sorry" and they put it out, or "How do we get there?" and I point the way.

Heelies? "I'm sorry, guys, no skating in the park, please, OK? Thanks!" and they either quit, or Mom/Dad immediately take the wheels out of the shoes.

It's not that tough for us, really. I've NEVER gotten into any confrontations with guests over any of this stuff. I'm sure that Jessica and other CMs here will agree with me. All it takes is more Cast that WILL say something. :thumbsup:

[djsharp]

Most people have figured out that by talking to a "manager" they will always get what they want, get something free or both.:(

Sounds just like where I work! haha

[Bulldawg]

I like the string bikini tops. :mickey:

[djsharp]

After reading these, I thought a bout something that we were planning on taking. My son just got a Jack Sparrow wig/hat from the Disney store and we were going to pack it for him to wear on the day we try to find the Pirates. Will he be able to wear it being that we won't be there during any of the Pirate Parties, or would it be considered "distracting to the show"?

[CaptainJessicaSparrow]

It's not that tough for us, really. I've NEVER gotten into any confrontations with guests over any of this stuff. I'm sure that Jessica and other CMs here will agree with me. All it takes is more Cast that WILL say something. :thumbsup:

You've obviously not met some of my managers.

I pointed out a blantant t-shirt with the 4-letter word on it to him and he was like, "Oh well..." and walked off. I pointed it out to him because the guy was like...6'5 and I'm like, 5'5.

I don't feel comfortable saying something to them because I know their response "Well, I've been wearing it all day and no one else said anything."

Because that's what I get when I ask for an ID for Traveler's Checks, credit cards, and trying to enforce the policies for CM's using their discounts.

For your son's Jack wig, he can wear it. They can obviously tell he's not Jack Sparrow since he won't be in costume.

[djsharp]

Thanks Jessica. He'd wear the entire costume every day if I let him! haha But we're not packing that, so no worries.

[teamblackwell]

I have broken the "no alcohol in the park" rule many times... I admit it. DCA serves up a yummy margarita and at the Food and Wine festival at Epcot, I have had my fair share of mimosa's.

p.s. Don't take above post seriously.

[Magic Smiles]

Guest Appearance Guidelines for Walt Disney World Resort[/B]

The Walt Disney World® Resort is a heavily themed environment whose world-renowned brand is woven into every element of our show. We reserve the right to exclude from all of our gated attractions (i.e, theme parks, water parks, Downtown Disney® Pleasure Island, DisneyQuest® Indoor Interactive Theme Park) Guests whose appearance could create a distraction to the show. Some examples of Guest appearance that could be considered inappropriate or a distraction to our show include, but are not limited to:
· Masks
· Easily visible obscene or objectionable language or graphics
· Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment (e.g. STRING BIKINI TOPS, bikini bottoms, G-strings, etc.)
· Objectionable tattoos

[/B]

On our last visit to Typhoon Lagoon in May there was a very shapely lady wearing a very tiny thong bikini. One would have thought that she was at Hugh's place.

Not in Disney, but the other day on our local bus I was surprised by a girls tattoo. She was I would say around 19 or so. It was a rather large tattoo, from her shoulder down to her elbow. It was a fully naked self portrait with all details. Wouldn't you just be proud to call her your daughter. Sorry just a little sarcasm. Can you imagine trying to explain that tattoo to you children?

[TheRustyScupper]

On our last visit to Typhoon Lagoon in May there was a very shapely lady wearing a very tiny thong bikini.

1) This was not a fashion statement.
2) This was a safety measure.
3) With so many people looking at the thong, she can't drown.
4) Too many people would be diving to her aid.

:number1:

[crazypoohbear]

I like the string bikini tops. :mickey:


Unfortunately for the rest of the world it is usually the people who should NOT be wearing string anything that are!

My DS still talks about the "lady" on the bus going back to POP one night a couple of years ago. We hit a big bump on the bus and she popped out ! He was 11 at the time!
She just tucked herself back in and didn't seem too concerned. She was not young,pretty or in shape, all that was missing was the spandex shorts that look like they will take out an eye when the seem lets loose!

[Bulldawg]

True enough. They should revise the policy:

String bikini tops are only acceptable if you have a suitably, bikini-worthy body. NO EXCEPTIONS!

[jonahbear2006]

haha, i heard this loud and clear. i actually know someone who was once kicked off of a beach for wearing a string bikini with a thong bottom, she was probably 5'3 and 250 pounds. Definitely should use some discretion when deciding whether or not you are capable of wearing such an item. I am 137 at 5'3 and don't feel like I should.

[DisneyOtaku]

The only time I wear a swimsuit to any of the parks is AK, and I'm wearing shorts and a t-shirt over it most of the time. Only thing is I'll take off my shirt when I go on Kali-River Rapids.

I'm also wearing a one-piece, so my body is still covered--you just see more of my arms. Shirt goes back on right after the ride.

[indytraveler]

...

Note: Guests are not permitted to pull items behind them. Any item that requires a Guest to pull it behind him, including a stroller, rolling backpacks, suitcases, wheeled coolers, etc., is not permitted into the Park.

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to change TOPics...

I saw my fair share of towable coolers my last visit. I thought you couldn't but now I know.

[Imagineer1981]

the policies are available for the public and are an agreement the guest makes when they purchase the tickets. it should be enforced

[Ian]

I don't feel comfortable saying something to them because I know their response "Well, I've been wearing it all day and no one else said anything."This is not, in any way, intended to defend bad behavior, but I do agree that a big part of the problem at WDW is serious inconsistencies with what some CM's will and will not allow.

I can tell you from my own experience, as someone who is far more familiar with Disney policies and procedures than the average guest, that I've run into numerous situations like this.

For example, we often buy one day hopper passes as part of a package to get the free dining. On multiple occasions (3 or 4 at least) I traded in those one day passes for water park admission and got the cash difference back from the CM.

I had no clue that wasn't allowed (although in hindsight, I guess I really should have ... no exchanges, refunds, etc.) until I tried it once and the CM at Blizzard Beach wouldn't let me do it.

I mean that's very frustrating. I don't want to break the rules, but I need to know what the rules are and they need to be enforced consistently.


On our last visit to Typhoon Lagoon in May there was a very shapely lady wearing a very tiny thong bikini. One would have thought that she was at Hugh's place.I was very shocked our last stay at the Grand Floridian that there was a woman there wearing a thong bikini. No one said anything to her about it, either.

It was actually pretty uncomfortable, because DD4 kept asking about it. I finally asked a CM if thongs were allowed and he said, "We discourage guests from wearing them."

I asked him pointedly if he would go "discourage" this woman, but he sort of blew me off.

[Grim Grinning Marathon Runner]

MODERATOR WARNING;

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Does nobody else see the irony here? When PolyGirl posted this warning, people here apologized, owned up to doing something they didn't realize was not appropriate, and corrected that behavior and moved on. If only EVERYONE who visits the parks were as considerate of others! :mickey:

[laward32]

Because that's what I get when I ask for an ID for Traveler's Checks, credit cards, and trying to enforce the policies for CM's using their discounts.

I don't get why people have to get upset when asked for an ID when using a credit card. I usually thank the person asking for it. With all the credit fraud and theft you are just protecting the customer. I think about 99% of the time I am never asked for my ID when using a credit card or writing a check.:mickey:

[CaptainJessicaSparrow]

The problem is when the husband gives his card to the wife and then goes outside to reserve seats for the parade or fireworks. Then I get screamed at for telling them I can't accept the card because they are not the person on it. It's also a problem when the kids come in with tour groups and camps and the parents handed them their cards.

The name on the card has to be the person who is handing it to me.

And yes, you would think they would be glad I am helping ensure their safety but they don't care because I am taking away from their time at Disney by holding them up while they look for an ID.

[SBETigg]

The name on the card has to be the person who is handing it to me.


WDW makes it so easy to give everyone in the family their own cards that I just don't understand why people don't take advantage. We like to charge to our room keys because it's so easy, and then we can keep track of our spending through the resort front desk. Plus, we can give the kids cards with a set charge limit-- how easy is that? If their cards get lost or stolen, no one can exceed the amount pre-set by us. It's ideal. And I never mind being asked for ID. I worked in a bank. I know how it is. It's amazing how people get worked up when you're doing your job and looking out for their safety.

[Ian]

WDW makes it so easy to give everyone in the family their own cards that I just don't understand why people don't take advantage.Most likely because a large portion of the people in WDW at any given time aren't staying on property and can't take advantage?

[SBETigg]

Most likely because a large portion of the people in WDW at any given time aren't staying on property and can't take advantage?

Well, yeah, there's that, Mr. Logic. Thanks. Always good to know Ian has the explanation. :blush:

But seriously, there are a lot of resort guests who resist the measures WDW uses to make it easier for guests. And I will just never understand the people who scoff at the ID check. Why would you mind people making sure you are who you say you are, to protect your own finances. I'm always grateful that CMs show some interest.

[pdrlkr]

Unfortunately, those of us that truly appreciate those reminders are probably not the ones that really need them. :(

:thumbsup:

[Figment52]

I don't get why people have to get upset when asked for an ID when using a credit card. I usually thank the person asking for it. With all the credit fraud and theft you are just protecting the customer. I think about 99% of the time I am never asked for my ID when using a credit card or writing a check.:mickey:

I just asked DD, who works in retail, if this is a major problem for her too. She said in the last two days she's had two seperate incidents of it - one resolved easily, the other not at all. One customer's check didn't go thru, so she had to call for authorization. The lady was in a hurry, and wanted to give her a debit card instead - except she only had the number and not the card. Lady pitched a fit when DD told her the card needed to be present.

In our area, we've had two major companies have security breeches since 06. The irony of that particular customer is her check was written on a bank that is still having problems because of one of those breeches. It was on the news the other night that that bank never cancelled cards, and are just doing so now, so checks/debits are being affected. And she was shopping at DD's work, which is the other company that was compromised. You'd think she would have appreciated the extra security, but I bet she'll be the first to complain if someone got her numbers.

[disneymom2000]

These are great. I do seminars for Disney planning and this is a wonderful tool to put in my packets.

[TheRustyScupper]

. . . Because that's what I get when I ask for an ID for . . . credit cards . . .

OT:
1) I love this one.
2) I have actually had company MasterCard machines taken from them.
3) This almost puts a store out of business when people can't charge!
4) I DO NOT SHOW AN ID TO USE MY CREDIT CARD !
. . . as long as it is my card
. . . as long as it has my name on it
. . . as long as I have signed the back of the card
. . . as long as the dates are valid
5) If the cashier insists on ID, I get a manager or security guard.
6) If they complain in front of the guard, I call MasterCard/VISA.
7) They void the merchant's agreement immediately.
8) Then, the shop can no longer accept MasterCard/VISA cards!

NOTE: You gotta know the law and contracts. People just don't understand that a merchant CANNOT insist on an ID if the person is in front of the cashier. It is a violation of the Merchant Agreement with MasterCard/VISA. To wit:


As provided Rule 5.6.3, Additional Cardholder Identification, of the MasterCard Rules manual, a MasterCard merchant must not refuse to complete a transaction solely because a customer who has presented a valid MasterCard card refuses to provide additional identification information, such as a personal ID, except as MasterCard specifically permits or requires.

A merchant may require additional identification if the information needed to complete the transaction, such as for shipping purposes. For transactions at unattended terminals such as card-activated gas pumps or transactions conducted on the Internet, by phone, or by mail, a merchant may request address information in order to use the MasterCard Address Verification System (AVS). By using AVS, the merchant can confirm that the address information provided matches the information that the card issuer has on file. Additionally, if the MasterCard card is unsigned, a merchant must request personal identification (but not record it) and require the cardholder to sign the card before completing the transaction.

If a cardholder encounters a MasterCard merchant that refuses to honor a MasterCard card without additional identification information, the cardholder may complete the Merchant Violation form found in the FAQs/Contact Us section of www.mastercard.com. The MasterCard Rules manual is also available at http://www.mastercard.com/us/merchant/how_works/merchant_rules.html".

Regards,

Daniel F. Balistierri
MasterCard WorldWide

[r4kids]

It would be nice if security would take a look at some of the folks coming in while they went thru their bags and send people back to their rooms to change when it is appropriate.

I am constantly amazed at how many young ladies are dressed more like ladies of the night. Shorts and skirts that don't cover much, with high heels (never understood that one as a footwear for parks) and tops made of what can only be considered as 2 threads with a small patch of some kind of fabric. Come on people...this is a family park...Its bad enough when you see girls dressed like this....worse when their shape and size does not warrant any flesh showing (thats my nice way of saying people trying to squeeze 10 lbs into a 5 lb bag).

I'll get off my podium now.



I couldn't agree more! :laughing:

[CaptainJessicaSparrow]

OT:
4) I DO NOT SHOW AN ID TO USE MY CREDIT CARD !
. . . as long as it is my card
. . . as long as it has my name on it
. . . as long as I have signed the back of the card
. . . as long as the dates are valid

Yes, but...how do they know that is your name on the card and signatures are easy enough to forge. I know a lot of people forge Mickey's autograph!

[Nascfan]

Yes, but...how do they know that is your name on the card and signatures are easy enough to forge. I know a lot of people forge Mickey's autograph!

I wholeheartedly agree Jessica. I'd much rather have a company ask me for my i.d. as opposed to someone using my stolen c.c. and running up my bill. My corporate mastercard was compromised a couple months ago and fortunately our bank caught it. Thankfully, it wasn't my personal one.
To refuse to show i.d. to a company obviously trying to protect both parties in the transaction is foolhardy at best, arrogant and selfish at worst, in my opinion.

[Camping Mom]

1. I am NEVER offended when asked to see my ID regarding my credit card. I have known too many people who have had their credit card taken and used. If THAT place of business had just asked for an ID they would have seen the ID and card didn't match.

2. People at Disney and elsewhere don't make their children follow the rules because they themselves don't follow the rules...case in point, actually two.

We were at Ft. Wilderness in June and waiting on the boat for MK. Standing right next to the NO SMOKING sign was a man who had lit up his cigarette....Uh, what does the sign say, sir??

Another man in line lit up a cigarette and his son said, "Dad, you aren't suppose to smoke here." The Dad said, "There are a lot of things I'm not suppose to do." and kept on smoking.

When a CM asks a person to not do something and gets chewed out, to me it is because the parent doesn't like for anyone to find fault with their children....it makes them look like they did a poor parenting job...well.....if the shoe fits.....

[TheRustyScupper]

1. I am NEVER offended when asked to see my ID regarding my credit card. I have known too many people who have had their credit card taken and used.


1) This is a well-taken point.
2) However, there is no cost to you if someone uses the stolen card.
3) OK, some cards have a charge of $50 max, per federal law.
4) To me, it is simply a matter of principle. *

* In most cases, when people say it is a matter of principle, it is really a matter of money. In this case, money has nothing to do with it.

[Scar]

[I]NOTE: You gotta know the law and contracts. People just don't understand that a merchant CANNOT insist on an ID if the person is in front of the cashier. It is a violation of the Merchant Agreement with MasterCard/VISA.Hmm... Last time I was in New York City, about a year ago, I was asked for ID all three times I used it. I asked the third merchant why and he said it was a new law. :shrug:

OT:
5) If the cashier insists on ID, I get a manager or security guard.
6) If they complain in front of the guard, I call MasterCard/VISA.You must have a lot of free time. ;) For me, showing ID is a small price to pay to save 15 mins of agravation.

[mrbghd]

Ca you say "lawsuit" freedom of everything!

FYI you cannot assert Constitutional rights against a private entity. they do not have to allow you to do anything on their private property

[mrbghd]

OT:
1) I love this one.
2) I have actually had company MasterCard machines taken from them.
3) This almost puts a store out of business when people can't charge!
4) I DO NOT SHOW AN ID TO USE MY CREDIT CARD !
. . . as long as it is my card
. . . as long as it has my name on it
. . . as long as I have signed the back of the card
. . . as long as the dates are valid
5) If the cashier insists on ID, I get a manager or security guard.
6) If they complain in front of the guard, I call MasterCard/VISA.
7) They void the merchant's agreement immediately.
8) Then, the shop can no longer accept MasterCard/VISA cards!

NOTE: You gotta know the law and contracts. People just don't understand that a merchant CANNOT insist on an ID if the person is in front of the cashier. It is a violation of the Merchant Agreement with MasterCard/VISA. To wit:


As provided Rule 5.6.3, Additional Cardholder Identification, of the MasterCard Rules manual, a MasterCard merchant must not refuse to complete a transaction solely because a customer who has presented a valid MasterCard card refuses to provide additional identification information, such as a personal ID, except as MasterCard specifically permits or requires.

A merchant may require additional identification if the information needed to complete the transaction, such as for shipping purposes. For transactions at unattended terminals such as card-activated gas pumps or transactions conducted on the Internet, by phone, or by mail, a merchant may request address information in order to use the MasterCard Address Verification System (AVS). By using AVS, the merchant can confirm that the address information provided matches the information that the card issuer has on file. Additionally, if the MasterCard card is unsigned, a merchant must request personal identification (but not record it) and require the cardholder to sign the card before completing the transaction.


Here is the thing with this. Confirming the Visa or MasterCard belongs to the person presenting it is one of the permitted requests for ID that MasterCard allows. This protects the company more than it does you since they would be on the hook for fraudulent charges. If you came into my store and acted like that I would advise you to leave immediately or have you arrested for trespass! I would not refuse to provide you with service according to my MasterCard agreement but I would refuse to serve you becasue you acted like a JERK!

[Marilyn Michetti]

1) This is a well-taken point.
2) However, there is no cost to you if someone uses the stolen card.
3) OK, some cards have a charge of $50 max, per federal law.
4) To me, it is simply a matter of principle. *

* In most cases, when people say it is a matter of principle, it is really a matter of money. In this case, money has nothing to do with it.


Flip side ! All of our CC's have written in the signiture bar on the back: "please ask for photo I.D."

You'd be AMAZED at how many clerks look at that and don't ask. When they do, I always thank them.:shrug:

[hubbyofadisneyholic]

Flip side ! All of our CC's have written in the signiture bar on the back: "please ask for photo I.D."

You'd be AMAZED at how many clerks look at that and don't ask. When they do, I always thank them.:shrug:

We have that written on our credit cards as well. Several years ago a castmember at MK Guest Relations that had severe attitude problems threatened to confiscate my credit card because of that saying it violated the cardholder agreement. I simply told him it wouldn't be a good idea, but to go ahead if he wanted to. He went from rude to sullen and finished taking care of us with barely another word spoken.

[Altair]

If you read the policies of both MC and VISA, they both say merchants cannot ask for an ID. I know that sounds crazy, but you can read it yourself.
The VISA policy also states that if fraud is involved the store may still be liable for the loss. So a store cannot ask for an ID, but if the person using the card is not the owner of the card the store may be liable.:confused:

[Main Street Jim]

OK....LOL...we went from the park policies (what's allowed and not allowed in the parks) to something about asking for credit card IDs.

I'd just like to see this thread stay on topic, please ;)

Thanks!

[offwego]

Flip side ! All of our CC's have written in the signiture bar on the back: "please ask for photo I.D."

You'd be AMAZED at how many clerks look at that and don't ask. When they do, I always thank them.:shrug:


We have that written on our credit cards as well. Several years ago a castmember at MK Guest Relations that had severe attitude problems threatened to confiscate my credit card because of that saying it violated the cardholder agreement. I simply told him it wouldn't be a good idea, but to go ahead if he wanted to. He went from rude to sullen and finished taking care of us with barely another word spoken.

Honestly, as some who has worked for a major issuer in Canada in our fraud department, it's a vioation of your agrement to not sign the back in your own signature as that is the standard the merchants are held too. The best thing you can do is to sign it in your regular signature. By putting something else you techincally risk getting asked to pay for fraudlent cards as you didn't fufill you end of the contract by signing the back with your signature. Please consider signing it with the next expriry date if you don't mind as I really don't want to see you stuck with a bill you should never have been liable for in the first place. (and this is not meant in any kind of mean way..I just don't see the point in invalidating a protection a credit card issuer is prepared to give you)

[TheRustyScupper]

. . . All of our CC's have written in the signiture bar on the back: "please ask for photo I.D." . . .


OT:
DANGER WILL ROBINSON, DANGER !

1) Do not write this on your credit card.
2) If used by someone else, the charges may not be reimbursed.
3) You may be responsible for all the unauthorized charges!
4) Your agreement with the card company is to sign the card.

NOTE: My wife always wrote "check ID" on her cards. She read this somewhere many years ago. But, we lost a card once and called to report the loss. She causally mentioned that it should be OK, because of the "check ID". We were abruptly told that if used, WE would have to pay all charges, since we did not follow the agreement. We were told that ID's are easy to forge, plus there is no way to assure the merchant checked and ID - he said, we said. Fortunately, there were no charges on the card.

[SpaceMtn101]

since i currently work in retail im going to let you know how policies are in the store i work at.

We need to check for a signature on back and compare signatures. If there is no signature we need to ask for a form of id that has a picture on it. We are not allowed to take cards that are obviously not theirs like a husbands card or wifes card if they are not standing there.
Also too we are not allowed to key in your info on the card if the computer doesnt take it. We have to do an imprint of the card to prove that trhe card was in the store.
This is in case if the card is stollen because then the company has to eat the amount.

It is something companies are cracking down on. This has been the policy in at least two stores i have worked for and they are national stores.

Ive also noticed that disney is cracking down on it as well. They will not run your credit card without id if it is not sign and will not let you use someone else credit card either a husbands or wifes without them present. I think its good that employers are cracking down on this :)

[Von-Drake]

Ive also noticed that disney is cracking down on it as well. They will not run your credit card without id if it is not sign and will not let you use someone else credit card either a husbands or wifes without them present. I think its good that employers are cracking down on this :)

We experienced this on our last trip. While checking in and getting the luggage to the room at POP; my wife was shopping in the store looking for a swimsuit for my son, since we forgot to pack his. She had my credit cards (I gave it to her after presenting it at checkin). They would not let her use it in the gift shop, but they did hold the item until I could come back up and purchase using the same credit card she tried, but I also did have to present my id. I agree I think it is a good thing.